Spam ArrestReviews of spamarrest.com

Like others, I'd used Spam Arrest for many years - nearly 20 in my case. Occasionally there was an annoying outage for up to 2 days - no explanation! - but basically it worked pretty well. I would pay a two-year subscription: last time, this was $109.95, I think. Not much per month. Now, they have suddenly changed to a monthly subscription only - of $29.95. Effectively, a 650% increase which, even in these days of increased costs and high inflation, is frankly iniquitous. I can't see Spam Arrest surviving this. Do they have a death wish? My own ISP's spam filter nowadays seems much more efficient than when I first joined Spam Arrest so, with a slight sadness after all these years, I have cancelled my subscription and un-hitched myself from Spam Arrest. And it's adieu, I think, rather than au revoir. PS A year later. I don't miss Spamarrest AT ALL! My internet provider is British Telecom and I use anti-virus security software provided by eset.com. Yes, I have to spend time deleting unwanted stuff sent to my bt.com address but it's not a great problem. Leaving Spamarrest? GOOD decision!

Spamarrest went from $50 for 6 months to $350 a year just last month with no warning. This is a good, effective service. It catches almost all spam. But that cost is crazy. Not even a loyalty deal for those of us with them for decades.

Had them for many years and while somewhat overpriced at about $7/month, it did the needful and $7/month was below the pain threshold. Customer service slow to respond (a few days) but they invariably did. They recently (Oct 2022) announced a price increase to $30/month, which is absolutely laughable for what they provide. Maybe short term they plan to lose less than 3/4 of their customers, so still a net profit. My suspicion is that the one person who is behind the company just got tired of doing it and is figuring, "Well if people are willing to pay me 4x more, what the heck, I'll continue." I have moved to MailWasher Pro and while it's a different service (not cloud based) it's the closest replacement I've been able to find and now that I've used it for a few days I actually prefer it to SpamArrest as it's actually a lot more powerful though it needs some setting up. Alternatively, if you use Thunderbird as your mail client, you can also set up a filter that effectively says "If sender is not in Address Book [whitelist] move email to Folder [quarantine]" which is 90% of what SpamArrest does, at least the way I used it. At any rate, if you are an existing SpamArrest customer and don't intend to remain one owing to the over 4x price increase, make sure to download (export) your whitelists and blacklists while your account is still active, so you can upload (import) them into whatever subsequent program or service you use.

10 years as a customer and I'm going to have to leave. Too often now I'll go to my Mac to be told that Log in to my mail account has failed & the server is timed out signing in to the website. Eventually, someone will turn up in the office and switch the whole thing off & on again and they'll tell me there are no problems. It seems as though they are stuck in time with no developement or improvements, but, an ever increasing cost. Where is the money going?

I've used Spamarrest for many years without complaint, but in the last year or so, it has become increasingly problematic. It is almost impossible to log into the Spamarrest webmail without getting timed out several times. This dance can go on for 20 minutes or more. They are even slower to relay mail to my email client. I just picked up on Outlook an email that was sent 22 hours ago, and Outlook checks every 10 minutes. Their tech support always has the same explanation: You have too much disk storage. I dutifully created a local email archive in .pst format and reduced my disk storage by two thirds. No change. I think the truth of the matter is Spamarrest is over-subscribed has too little bandwidth to handle the traffic. I suspect this because the delays vary with the time of day. Much slower during peak hours.

Been a subscriber since early 2000, Recently I requested service and tech assistance. I submitted the form, but received no response. After all these years of being a loyal subscriber, I feel abandoned with no way to talk with anyone even after providing my phone number.

spamarrest was OK when I began with the company over 5 years ago. the product seeks to filter out spam messages from your mailbox and then section them for your review. If you prefer, you can ignore them and they'll be deleted after 3 days. The downside is that their interface is archaic. There is an option to "try our new beta version" that has remained the same for over 3 years. In other words there has been no software improvement on what is a slow and clunky architecture. Yet their pricing has certainly progressed. They make it hard to leave by pushing a spamarrest mail-name on you. AVOID