One Card, Nearly Endless Spa & Salon options, Never Expires | Good at thousands of global wellness travel destinations, spas, yoga & fitness studios. Advice on beauty, balance, food & more! Live well year round.
Spafinder (spafinder.com) has 303 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing303 approved reviews, newest moderated first
Dalina
Great! Great!
Response from SpafinderOct 23, 2019
We greatly appreciate your amazing review! Your feedback is invaluable. We are so happy that you appreciate our wide selection of Spas and Salons. We hope to be able to assist you again soon.
Candy
Simple & easy to get the gift cards
Response from SpafinderOct 23, 2019
We appreciate you taking the time to post this terrific review. We are very happy that you are satisfied with your experience and your order. We hope to be able to assist you with your future gift card and spa service needs.
Judith
I ordered a Spafinder card online and it said It was confirming my info and that I would get a confirmation email. I never received a confirmation email so I called customer service. The guy said that my order went through and so I requested a confirmation email. He said he would send it right away and that I would also receive an email notifying me when thee gift was sent. I never received a confirmation nor did I receive any notification that my gift was sent.
Response from SpafinderOct 22, 2019
Thank you so much for providing detailed feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced. Please feel free to contact us directly at (866) 569-0449 so a representative may provide any insight we may have.
Chelsey
Don’t buy a gift card they didn’t send it for a while and customer service was hard to deal with.
Response from SpafinderOct 22, 2019
Thank you so much for providing detailed feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced.
Thuy V.
If I could give a zero star I would do it. Our salon accepted a Spafinder card as a payment in June-2019, and we've been fighting to get money from them since. As of now, the end of October, we still haven't gotten any money yet.
Response from SpafinderOct 29, 2019
We sincerely apologize for any inconvenience this matter may have caused. We have spoken to the personnel from your location and worked to ensure that the matter has been resolved in a timely and complete manner. If you have any Spafinder concerns going forward, please don't hesitate to contact us at [email protected] or 866.569.0449 from the hours of 6AM to 3PM PST Monday through Friday!
Edith
Needed a special gift for my daughter, who lives in Atlanta, GA. Spafinder enabled me to find a unique gift quickly.
Response from SpafinderOct 18, 2019
We greatly appreciate your amazing review! Your feedback is invaluable. We are so happy that you appreciate our wide selection of Spas and Salons. We hope to be able to assist you again soon.
Caitlin
Major technical difficulties receiving my gift card. Had to call customer service and have it re-sent. Did not go to spam, junk or any other folder. Too much trouble.
Response from SpafinderOct 16, 2019
Thank you so much for providing detailed feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced.
Dorsey
The process was fast and simple!
Response from SpafinderOct 16, 2019
We appreciate you posting this review! We hope you will consider us for all your future gift card and spa service needs.
