THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Website
spacetouch.com
Category
Salons & Clinics
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 32% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
5 star customer service!! Shannon was spot on, kind, above and beyond and a human (vs AI everything)! She not only took care of me in record time but also gave an added bonus for my inconvenience. A company’s customer service is their purest example of who they are- and they are wonderful ❤️ Thank you Shannon!
Response from spacetouch.comSep 25, 2026
Thank you so much for this, and for the beautiful way you put it — customer service really is the purest example of who a company is. Shannon truly embodied that for you, and we're so glad the little extra (enjoy the comfy robe!) felt like a genuine thank you rather than just a formality. This made our day ❤️
SC
Shawn C.
good product with good warranty
good product with good warranty. However, I followed instructions to a fault. :)
Response from spacetouch.comSep 25, 2026
Thank you for the review! Love the dedication to following instructions to a fault 😄 Glad both the product and the warranty have lived up to expectations!
RB
Rachel B.
😡😡😡😡Totale arnaque
😡😡😡😡Totale arnaque, j’ai acheté ce produit hier à plus de 3000 $ alors que ça en vaut à peine 200 à l’aéroport de Cancún surtout ne vous faites pas avoir!!!
Je veux être remboursé merci de me rendre mon argent vous êtes des escrocs !! la personne qui me l’a vendu s’appelle Joseph il vient de New York et celui qui m’a appliqué les produits travaille sur Monaco. Il s’appelle Sebastien. J’étais pressée de prendre mon vol fatiguée, ils ont su me parler me flatter je ne voulais pas acheter et j’allais raté mon vol. C’est la première fois qu’on arrive à m’avoir de la sorte, je suis extrêmement choquée et je vais me plaindre auprès d’une association de consommateur, j’ai honte de mettre fait arnaquer de la sorte !
Rendez moi mon argent voleur !! 😡😡😡😡😡
Response from spacetouch.comSep 18, 2026
Merci d'avoir pris le temps de partager cela en détail, et nous sommes sincèrement désolés. En tant que fabricant, nous ne contrôlons pas les pratiques de vente des points de vente indépendants, mais ce que vous décrivez, la pression exercée alors que vous essayiez d'attraper votre vol, et un tel écart de prix, est extrêmement sérieux et nous ne voulons pas nous cacher derrière cette distinction.
Nous aimerions examiner directement ce qui s'est passé à cet endroit. Pourriez-vous nous contacter à [email protected] avec votre reçu et les détails concernant Joseph et Sebastien ? Merci d'avoir été aussi précise — cela nous aide vraiment à enquêter sérieusement.
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(English translation for our other readers)
Thank you for taking the time to share this in detail, and we are sincerely sorry. As the manufacturer, we don't control the sales practices of independent retail locations, but what you're describing, the pressure while you were trying to catch your flight, and a price gap this large, is extremely serious, and we don't want to hide behind that distinction.
We would like to look directly into what happened at this location. Could you contact us at [email protected] with your receipt and the details regarding Joseph and Sebastien? Thank you for being this specific — it genuinely helps us investigate properly.
MD
M D.
total scam
total scam. really impressive sales tactics selling you a $200 product for $5k. just run when you see these people
Response from spacetouch.comSep 14, 2026
Hi, thank you for sharing this, and I'm sorry to hear about your experience. Sales conduct like what you're describing does not reflect the standard we expect, and we take it seriously.
I want to clarify one thing that may help: SpaceTouch is the manufacturer of these devices. Retail sales, including pricing and the specific tactics used at the point of sale, are handled by independently owned and operated authorized resellers, and we're not able to process refunds for purchases made through them directly.
That said, we don't want this to just be pointed elsewhere. If you're able to share more detail — which location or reseller this was, and roughly when — we're glad to look into it on our end and follow up with that reseller directly. You can reach us at [email protected]
We appreciate you taking the time to leave this, even though it wasn't a good experience.
HC
Henry C.
Wonderful experience
Wonderful experience. They were able to provide me with a new Space touch quickly. The only complaint is I had to pay the insurance to get the new device.
Response from spacetouch.comSep 14, 2026
Thank you for the kind words, and for the honest feedback on the insurance fee — we appreciate both.
Our standard lifetime warranty covers hardware repair, while things like accidental damage, loss, or theft fall under our optional Extended Warranty coverage, which does have an associated cost. If you're ever unsure why a fee applied to your specific situation, our support team is happy to walk through it with you directly — feel free to reach out at [email protected].
Glad we could get you back up and running quickly either way!
HG
holly G.
Excellent product and excellent…
Excellent product and excellent customer service!! Was not sure if lifetime warranty would really be honored, but it was and super easy!! Thank you!!! A++
Response from spacetouch.comSep 14, 2026
Thank you so much for this!! We know "lifetime warranty" can sound too good to be true until you actually need it — really glad the process was quick and easy when it counted. Enjoy the product, and thanks for taking the time to share this!
LT
Lina T.
I had excellent experience with this…
I had excellent experience with this company and device. Through a friend who is a skin expert, I was introduced to spacetouch. I got the reviver set. It really changed my life. I can also testify of the great costumer service when one of the heads was malfunctioning. This is a life warranty device. HIGHLY RECOMMENDED!
Response from spacetouch.comSep 14, 2026
Thank you so much for sharing this — and please pass along our thanks to your friend too! Hearing Reviver has made a real difference for you means a lot, and we're glad the warranty team took care of that malfunctioning head quickly when you needed it. Really appreciate the recommendation!
TO
Tirzo O.
Great Gift For Anyone!
I bought my mom the Reviver Gold for an early birthday present and she loves it! She’s been using it for a month only and she’s able to see results already. She loves the color of it and how nice and sleek it feels. Her skin looks radiant
Response from spacetouch.comSep 14, 2026
This absolutely made our day — thank you for sharing! What a thoughtful birthday gift, and it's wonderful to hear your mom is already seeing results after just a month, on top of loving how it looks and feels. Please pass along our thanks to her too!
