Southern Trailer Depot, LLCReviews of southerntrailerdepot.com

Response from Southern Trailer Depot, LLCJan 14, 2019

Don thank you so much for this review and your business. It was our pleasure to serve you and we are thankful we could provide you with a positive experience. Garrett will surely be glad to hear this. Should you ever need anything in the future we will be here happy to assist. We hope your trailer serves you well for many years to come. Thanks Again, Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCJan 14, 2019

Mr. Rush thank you for your business and your time to share your experience. We are thankful that we have done enough to earn your future business and we hope your trailer serves you well for many years to come. If you ever need us for anything we will be here ready to assist you. Thank You Again & Happy New Year, Jeremy Williams - Pres Southern Trailer Depot

Response from Southern Trailer Depot, LLCDec 28, 2018

Good Evening Matthew, We truly appreciate your business and value your opinion of our service and the products we sell. We strive to provide you with the best of both. We are thankful for your complete satisfaction and the opportunity to offer you a great experience. If you ever need us for anything in the future we will be here ready to assist you. Thank you again for everything. Jeremy Williams - Pres Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCDec 28, 2018

Mr. Benford thank you for your business and your time to share your experience. I want to personally apologize for any misunderstandings with the vents in your trailer. I will look into this immediately to get a better understanding of what happened. We value your opinion and we want to do whatever it takes to assure your complete satisfaction. If we can ever help you with anything or when you are ready to purchase again please let us know because we will definitely make it worth your while. I have spoke to the salesman to get an explanation and want to share with the public exactly what happened. On 12/14 a quote was sent out on an in stock unit we had with side vents. On 12/17 the customer called in wanting to make the purchase for immediate pick up, but the unit that was originally quoted had sold. We located another unit just the same only without the side vents for the customer. A discount was given and an updated quote was sent to the customer without the vents and an agreement was made to purchase. The unit was picked up without any misunderstandings. The customer was just a little disappointed that the original unit quoted was no longer available to meet their immediate needs. We take our customers opinions seriously here and just wanted to let everyone know that there was really nothing that could have been done differently in this situation. Thank You Again, Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCDec 27, 2018

We surely appreciate your continued business and your time to share your experience. We value your opinion of us and are always in search of ways to serve you better. We will be here if you should ever need us in the future. We wish you all the best and a great New Year! Thank You Again, Jeremy Williams - Pres Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCDec 27, 2018

Kenneth you don't know how much we appreciate your business and this review of your experience. Garrett says thank you for sharing. Do us a favor if you will and tell all of your family, friends and neighbors about us. We would love to have the chance to earn their business too. If you ever need anything in the future you know where to find us. It was our pleasure to serve you and we wish you a Happy New Year! Thanks Again, Jeremy Williams - Pres Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCDec 21, 2018

Mr. Black, Thank you for your business and the time it took for you to share your experience so far. We look forward to working with you and coordinating your requested specifications with the manufacturer. It is our pleasure to serve you and we also look forward to meeting you as well. We wish you a very Merry Christmas and a great holiday season. Thanks Again, Jerry Merritt Southern Trailer Depot

Response from Southern Trailer Depot, LLCDec 18, 2018

Mr. Peelman we can't thank you enough for your business and this kind review. It was our pleasure to serve you and provide you with a great experience. This is more important to us than the sale itself. We are here if you should ever need us for anything. Merry Christmas from our family to your's. Jeremy Williams - Pres Southern Trailer Depot