SourgumReviews of sourgum.com

4.5523 reviews
Waste Management

Sourgum

About Sourgum

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.

Sourgum (sourgum.com) has 523 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: sourgum.com
Website: sourgum.com
Category: Waste Management
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sourgum reviews

523 approved reviews, newest moderated first

Suri
Jan 27, 2023
It is timely delivered and great job
It is timely delivered and great job
Response from SourgumJan 30, 2023
Thank you for your review! We're so glad you enjoyed your dumpster rental experience and look forward to serving you again soon.
Cynthia
Jan 27, 2023
Excellent customer service
Excellent customer service. Timely drop off and pick up.
Response from SourgumJan 30, 2023
Thank you so much for your review. We are glad you found the service to be efficient and friendly. We hope to serve you again soon!
Lew
Jan 27, 2023
I ordered the dumpster at the end of…
I ordered the dumpster at the end of the day and they still were able to deliver before 9am the next day. That was a huge help for my project.
Response from SourgumJan 30, 2023
Thank you for your review. We're so glad we could help with your time sensitive project. We hope to serve you again soon!
Maryann P.
Jan 27, 2023
Mike answer my call and it was an easy order to fill
Call them, they gave me a price and info I needed to know, dellivered the dumpster the time they gave me and picked up the time we agreed on.
Response from SourgumJan 30, 2023
Thank you so much for your review. We are glad to hear of your positive dumpster rental experience with us. We hope to serve you again soon!
Mary
Jan 27, 2023
On time delivery and pickup (even on a…
On time delivery and pickup (even on a holiday) No damage to driveway Competitive price
Response from SourgumJan 30, 2023
Thank you so much for your review. We are glad to hear of your positive dumpster rental experience with us. We hope to serve you again soon!
Halyna
Jan 27, 2023
Quick delivery
Quick delivery, quick pick up & fair pricing
Response from SourgumJan 30, 2023
Thank you so much for your review. We are glad you found the service to be efficient and fairly priced! We hope to serve you again soon!
Cheila
Jan 27, 2023
i will never use this company again
i will never use this company again. when dumpster arrived they came a day earlier than they said and left. for a redelivery fee of 175 they would bring back. after arguing with sales they didn’t charge a redelivery fee but when they picked up they said they would charge me 41.00 for contamination. trash is trash. the here was no oil, paint, tires, mattressesetc in the dumpster. just trash. they still charged my card!!! when dumpster arrived there were chunks of concrete in the dumpster. when they pulled out the dumpster and hey left concrete all over my driveway. i never used concrete!! i will never ever use this company again and please beware of hidden costs they may charge you if you decide to use. it was really not worth it at all. i wound up paying way too much for this piece of crap
Response from SourgumJan 30, 2023
Thank you for your review and for your business. We are truly sorry that the experience did not meet your expectations. Unfortunately, we do have to pass on contamination fees from the disposal facility in the rare case that they happen. We are constantly striving to provide the best communication and most transparent pricing in the industry, so we will work on better preparing our customers for potential fees they may incur.
Collin
Jan 27, 2023
easy and convenient
It was very easy and convenient to reserve the right unit for my project although I would have liked to get more communication... i.e. notifications before hand for drop off and pick up. The times given were very wide ranging and not convenient for me.
Response from SourgumJan 30, 2023
Thank you so much for your review. We agree that communication is super important, especially when managing a project. We are constantly working to improve the usefulness and frequency of our notifications. We hope to serve you again soon and provide an even better experience next time.

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