soundrink.comsoundrink.com is listed under Events & Venues.
soundrink.com (soundrink.com) has 94 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingEvents & Venues · Tucson, Arizona
Excellent
Events & Venues · Culver City, California
Excellent
Events & Venues · ST PETERSBURG, Florida
Excellent
Events & Venues · Arlington, Texas
Excellent
94 approved reviews, newest moderated first
Audrey R.
THE WORST CUSTOMER SERVICE! This is the worse customer service I have ever dealt with. They are EXTREMELY unhelpful and rude! I hate that bands go with them for their ticket sales. Trying to get anything sorted out is a headache. If you don’t have to get tickets through them don’t!
Stefani B.
Our confirmation said to go to will call for the ticket. They had no record of any tickets and didn’t seem to be familiar with the site at all. Very scammy.
C L.
I purchased the Motionless in White VIP upgrade and was completely disappointed. I got 3 items for my upgrade , a pin , a lanyard and an autographed poster . My problem is the package cost $65 and autographed posters were $35 at the show and completely limited , it was a poster of the location plus autographed compared to my $65 generic poster . I would not have purchased had I know I could have paid less and gotten better poster . Look into these guys before you purchase
Josh
I went to a Polyphia gig at Shepherds Bush in London. I paid for the VIP ticket, not only to meet the band but for the exclusive items which came with it. We got nothing. No financial compensation or anything either, I emailed them a few times and got blanked all but once which basically said they are working on it but they clearly are not. Although the VIP experience itself was good, I would not have purchased it if I knew I wouldn’t receive any of the things promised. It’s September now and this happened in May. I’m strongly considering to contacting PayPal at this point for some form of assistance to this situation as this is too far now. The worst part is that this company are continuing to host these events with these promises, but are neglecting the previous events in favour of them. I don’t recommend this company. But if you don’t care for the items included in your package, then it’s a great time.
Bundo Aston V.
No issues. Customer service was responsive and assured me I would get my tickets. Which I did. TIPS (although they already tell you this upfront): 1) Make sure you use the email you use with TM/Live Nation when ordering 2) Read the description of what you are buying
Disputing The C.
They advertise in large letters: VIP PACKAGE 1 GA TICKET MEET AND GREET PHOTO EXCLUSIVE POSTER But what they don’t tell you is that you’re only purchasing a VIP “upgrade”, not an actual ticket. Oh, and you can’t attend the VIP experience without a ticket either. What happens if the tickets sell out? Tough. Their customer service has a “sucks to be you” attitude. Total scam artists.
thefunky C.
The worst customer experience ever. I paid for a VIP package and was supposed to receive the merchandise at the event… didn’t receive any and was told it should have been sent to me before. It hadn’t so we couldn’t get anything signed. Emailed the company and all i get back are rude responses and i have been ignored now for over two months. Absolutely ridiculous and I am still yet to receive the merchandise I paid for.
Catherine
You want to be notified when a vip package is sold out? don't count on them . The customer service is bad. They reply back 1/5. They really lost a lot since a year. Don't know who's in this department but he/she should be fired . So sad that it's not like it used to be ...