William W.
Noisy pipes
Wrapped pipe in basement and had a noticeable decrease in the noise of running water
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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742 approved reviews, newest moderated first
William W.
Wrapped pipe in basement and had a noticeable decrease in the noise of running water
RDM Endeavors, L.
I ordered 12 soundproofing panels. I gave height x width dimensions. On 3 of the panels, the orientation was not followed, for example... a 3' x 6' panel would mean that it hangs with the 3' dimension as the height and the 6' dimension as the width and the orientation of the hangers should be such that it could hang that way... I got three that were reversed.... so I had to have them modified by the installer... I was quite explicit about this issue when I ordered it, because I knew a 3'x6' was different than a 6'x3'..... Also, the material that wrapped the panels as it was folded there is a raw edge that is on a corner. The edge was not glued down so that there is a visible line there because the panel material is black....and the wrapped cloth is cream.... so a huge contrast in colors; therefore the seam is very noticeable. I have tried to message the material and also orient the panel such that the seam is away from the occupants normal activities areas and hidden if possible... but some of the panels can only be orientated one way and it does hide it in those situations. Also, there are bubbles and lines in the wrapped materials. I can see that some of these will work themselves out,,, settle or press out over time,,,, but a few have me a little worried. I am installing these panels while the client is out of the office, so I am hoping that when they come in and the job is complete... they won't be as picky as they could be if they were here during installation and had time to nit-pick and observe step by step before I can message the issues. More care in the ordering and fabrication of your product is necessary.... maybe more experience staff that has actually installed them rather than college grads or ??? that have no field experience... just advice....
Response from Soundproof CowJul 25, 2016
I have discussed your concerns with Ryan Yaukey, your Account Manager. While we were unaware of the error; please allow us the opportunity to resolve this situation. Ryan can be contacted directly at 717-262-7238. Thank you for using Soundproof Cow; we aim to make every experience a positive one.
Pollack, D.
Customer service mailed sample quickly and provided good information.
M5 D.
I've worked with soundproof Kyle on several projects. I've consistently found them to be very responsive and to follow up as promised
Roberts, S.
I had really no idea how to achieve what I needed (general sound improvement for a head and shoulders greenscreen video studio in a barely suitable basement. These guys helped me to understand my needs, the solutions I could choose among, and sold me something much cheaper than what I thought I'd need to pay. They also honored an error in the shipping cost that was substantially in my favor. Very impressed with these guys, wholeheartedly recommend them.
Brad
Awesome product! No more noise, and definitely no itching when using it. I love that it is environmentally friendly. My only complaint is that the shipping is almost as much as the product. I knew the cost when I bought but it still hurts to spend so much on shipping.
Angela
I ordered acoustic panels for elementary school classrooms. People were helpful on the phone with figuring how many for the space I have, providing a quote via email, and shipping the products quickly. From the time I placed the order until panels were received at school, was about 2 weeks. Easy to install for our public works employees. Function just as needed!
Giorgio, J.
Called about soundproofing for my boat. Salesperson was extremely helpful in directing me to the correct product. Easy fast experience. Received item next day...super fast. Layed the product out on the boat. My husbund and I took the boat out...its a 39' diesel viking...and he thought something was wrong with the engines because it was so quiet! He stopped and checked everything out only to realize everything was working fine, it was the soundproofing making the engines sound so quiet.