Lukasz L.
When it comes to copyrighted content
When it comes to copyrighted content, the soundcloud platform should mark protected works, for Subscribers, of course. . Contribution of money and wasted time.
SoundCloud - We Move Music
SoundCloud (soundcloud.com) has 699 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
699 approved reviews, newest moderated first
Lukasz L.
When it comes to copyrighted content, the soundcloud platform should mark protected works, for Subscribers, of course. . Contribution of money and wasted time.
Arturo O.
Since they changed Repost Network for Soundcloud for Artists and made Next Pro, the system has gotten undeniably worse. You no longer have a subscription plan for Repost (or SC for Artists) only and are forced to pay for the whole Next Pro thing. Also Soundcloud limiting independent artists upload time to 3 hours isn't something one could expect by a company that claims to be the "home of independent artists" (or at least used to claim). Anyways, the company is not what it once was, they have become greedy and just want money now.
Scratch K.
Used to be great before the sale and takeover. Now it is virtually impossible to use or enjoy the site without being blocked because their AI bots think you're a robot. This has happened to me too many times to mention, and I am fed up with it. I have been paying for my subscription but I doubt I will renew it. I will be looking elsewhere to conduct my music business.
Dennis K.
SoundCloud is the most incompetent and cheeky store I've ever experienced. At first I was delighted when one of my songs was approved after just four days. But then came the disillusionment: Over three months of trouble getting a song published. Customer support contradicts itself, doesn't respond to my requests and simply rejects the song again and again, only to write after three months of fighting and writing long emails, which were only answered once, that I should refrain from submitting the song again and again. And to come back to the one reply: This one employee seemed helpful, but this was only followed by further incompetent statements from his colleagues, who then ultimately rejected my song for other, abstruse reasons. What is going on here is not only outrageous, but is also reflected in the comments on the social media channel. They are obviously cutting corners here, namely the non-existent customer service, although it pains me to call it that.
Res Diaboli R.
If I would be able to give 0 Stars, that is what would happen. I am the Owner of a Record Label, using Soundcloud for Artists to Release on Stream Platforms. One of my Artists is about to release his first Single on my Label and for that, I handle the Distribution on SCfA. However there was a Problem with the Artwork Upload Section and I filed a Ticket to the Support. I contacted them first Time on June, 18th 2024 The Support answered one Time, their Idea to handle the Issue wasn´t working. So, I needed to contact the Support again, as it was scheduled with one of their Support Agents, called Paul. After that one Contact with him, I never heard from the Support Team again. They are literally not interested to fix their Platform Issue or they are unable to. Who knows? But not giving any Info about the Issue, why it is happening that Way and being totally ignorant to their paying Customers is a Hoax and should be mentioned in the Media too. The Release of my Artist is now not possible due to their "Idgaf" Attitude in the SC Support. They didn´t brought a Solution until now, and the Deadline is coming near.
Felix D.
Kundenservice katastrophal, keine Rückmeldungen seit Wochen mehr. Als künstler ist man bei soundcloud echt angeschmiert. Nicht zu empfehlen. Kommen der deutschen Gesetzgebung für kleinunternehmer nicht nach (Steuer wird auf den Auszahlungsbelegen nicht entfernt).
t L.
The worst ever - Couldn’t take the first 5 minutes of trying to find an audiobook- The annoying computer voice keeps rambling on other books titles and telling you to click on the link below while your trying to figure out how to download which only gives you a 15sec track - Beware (Bait n switch scam) The link provided takes you to an unsecured site that you have to pay for besides the SoundCloud membership fee - Needless to say 15 minutes after paying a membership fee -I immediately canceled … SoundCloud is annoying to use and a bait and switch site that is fishy at best
Marcus D.
3 months response times, and difficult to cancel subscription. If you think they would refund all the months you were waiting - think again! From now on I'll continue to ignore all their prompts to re-subscribe at any cost.