SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADYReviews of soulladywigs.com

4.0565 reviews
Accessories
Oakwood, Georgia

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SOUL LADY

About SOUL LADY

SOUL LADY is a trusted brand in providing premium quality human hair wigs. Our brand is dedicated to empowering women to feel confident and beautiful by offering a top-notch selection of human hair wigs that cater to our customers' unique needs.SOUL LADY provide short bob wigs, classic bob style and trendy chic bob styles, 13x4 lace front wig, 13x4.75 lace front wig, 13x6 lace front wig, full frontal wigs, 360 lace wigs, 4x4 lace wigs, 5x5 lace wigs, 4x6 lace wigs, and we provide wig-custom service, you can easily custom your ideal wigs. SOUL LADY also have 10A grade virgin hair weave, hair extensions, we will upload them to our site soon.We've built our own warehouse in GA, that means we will have the ability to provide a faster free shipment soon. High quality service will always be the first and most important thing that SOUL LADY provides to customers.Shop with confidence at SOUL LADY and find your perfect look today.

SOUL LADY (soulladywigs.com) has 565 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: soulladywigs.com
Website: soulladywigs.com
Category: Accessories
Location: Oakwood, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SOUL LADY reviews

565 approved reviews, newest moderated first

Andrea P.
Apr 17, 2026
Salt Pepper Beauty
This is my first order with Soul Lady. My wig was a flash sale, 16 inches wavy, medium salt and pepper. The construction of the wig is very good. Very thick and curly, so much so that I am going to thin her out for a custom look. I am very pleased that I purchased from this store that I have placed another order. NOTE the ordering process, and customer service is exceptional. Your order is very important to this company and that's a rare commodity these days.
Response from SOUL LADYApr 20, 2026
Hi Andrea . Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your ”Salt Pepper Beauty“ wig and the quality of both the construction and the customer service. It’s wonderful that you found the perfect style and are customizing it to your liking. We're also excited that you've placed another order with us – it means a lot to us! If you ever need any further assistance or have questions, don’t hesitate to reach out. We’re here to support you and ensure your complete satisfaction with every purchase. Best regards, Soul Lady Wigs
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Lou M.
Apr 17, 2026
My fabulous hair
I have been trying to find a wig that suit my features forever and this one is the only wig with gray highlights the way I like it more natural . Soft,bouncy and don't make me look like like my great grandma .
Response from SOUL LADYApr 20, 2026
Hi Lou . That's amazing to hear!I'm so glad you found a wig that suits your features perfectly and gives you the natural look you were going for. It sounds like the gray highlights are just the right balance for you—soft, bouncy, and youthful! It's always a win when a wig feels like a perfect match. Thank you again for your support and for choosing Soul Lady. If you need any assistance or have questions in the future, please don't hesitate to reach out to us.We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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BARBARA R.
Apr 17, 2026
Wigs are not human
I purchased a wig did exactly what the card says… I worn this wig one day by night time it was nappy dry texture felt weird. I am going to BBB… I paid 183.00 for this wire feeling wig! I want my refund! Sent many emails!!! They blame me… BEWARE!!! Next time make sure you check out these reviews. One star they are not lying!!!
Response from SOUL LADYApr 20, 2026
Hi BARBARA , I’m really sorry to hear about your experience with the wig and that it didn’t meet your expectations. It sounds incredibly frustrating, especially after following the care instructions. Your satisfaction is important, and we certainly want to address your concerns. If you haven't already, I strongly recommend contacting our customer service team directly to discuss your return or refund request. They should be able to guide you through the process and resolve the issue. If you've already been in touch, let them know that you'd like to escalate the matter for further review. You can contact us anytime via email([email protected]) and and I hope this can be resolved quickly for you. Best regards, Soul Lady Wigs
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PAMELA G.
Apr 15, 2026
The quality of the hair
The quality of the hair excellent. Its very very soft, and very natural. I purchased this wig for a change. I get many compliments on how natural it looks and feel. Shipping was fast and packaging was great. I intend to buy more from Soul Queen.
Response from SOUL LADYApr 15, 2026
Hi, Pamela. Thanks for sharing your thoughts.We’re so thrilled to hear that you’re loving the quality of your wig! It’s fantastic to know that the softness, natural look, and feel have exceeded your expectations. Thank you for your compliments and for choosing Soul Lady! We can’t wait to have you back for more! In the future use process, if you need any help, you can always contact us again. We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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customer
Apr 15, 2026
Anna provided Excellent customer…
Anna provided Excellent customer service. She went beyond whatever was necessary to make sure that the wig is ordered was exactly what I needed. I have purchased several wigs from SOUL Lady and will continue to do so!!!
Response from SOUL LADYApr 15, 2026
Hi, there. Thanks for sharing your feedback.We are so glad to hear that Anna provided you with excellent service! It means a lot to us that you’re satisfied with your experience. Thank you for your continued support and loyalty to SOUL Lady Wigs—we truly appreciate it! In the future use process, if you need any help, you can always contact us again. We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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dorothy J.
Apr 11, 2026
I found that the customer service I…
I found that the customer service I received was excellent. Anna was very knowledgeable and courteous. She was very patient and helpful!! Dorothy Johnson
Response from SOUL LADYApr 11, 2026
Hi dorothy, Thank you so much for sharing your positive feedback! We're thrilled to hear that Anna provided you with excellent customer service. We pride ourselves on offering knowledgeable, courteous, and helpful assistance, and it’s wonderful to know Anna was able to help you effectively. If you ever need further assistance or have additional questions, don’t hesitate to reach out to us. We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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Grace H.
Apr 9, 2026
Love this one!!!
Love this one!!! I ordered two wigs; this and and Renee, this one was great, I love this one. Beautiful hair...lays perfectly. Lace was perfect!!
Response from SOUL LADYApr 10, 2026
Hi, Grace. Thanks so much for your feedback.We’re thrilled to hear you love your wig! It’s great to know the lace and fit were just right, and the hair is perfect for you. We’re always happy when our customers are satisfied with their purchases! In the future use process, if you need any help, you can always contact us again. We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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Geraldine K.
Apr 9, 2026
You found my mistake of ordering the…
You found my mistake of ordering the same product and brought it to my attention. Assisted me in correcting my error and changed purchasing amount before you charged my account. That's great customer service and honesty to the customer.
Response from SOUL LADYApr 10, 2026
Hi Geraldine, Thanks for your kind words!We're really glad that we could help catch that mistake and assist you in correcting it before anything was charged! Providing great customer service and being honest with our customers is something we take very seriously. We’re here to make sure you have the best experience possible. Thank you again for your support and for choosing Soul Lady. If you need any assistance or have questions in the future, please don't hesitate to reach out to us.We are here to support you and ensure your complete satisfaction. Best regards, Soul Lady Wigs
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