matthew N.
Listen attentively
Listen attentively, ask timely questions. Provide timely guidance and observations
Response from SonderMindJun 30, 2026
Thank you for taking the time to leave this review!

- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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2,542 approved reviews, newest moderated first
matthew N.
Listen attentively, ask timely questions. Provide timely guidance and observations
Response from SonderMindJun 30, 2026
Thank you for taking the time to leave this review!
Christine M.
I wasn't trapped in my chair and could wander about.
Response from SonderMindJun 30, 2026
Thank you for taking the time to leave this review!
David J.
Emily is like the angel from the old Looney Tunes cartoon who would sit on Sylvester's shoulder giving him good advice to make proper decisions. Meanwhile, the devil is all of the bad influences telling me to eat Tweety Bird. I only wishI had her influence on my life years ago.
Response from SonderMindJun 30, 2026
Thank you for taking the time to leave this review!
Rebecca G.
Sondermind has a history of misleading already vounerable clients about insurance acceptance gross negligence, questionable if not fraudulent billing practices and no resolution team . SonderMinds create mental health crisis . My therapist was great ,sondermind is a nightmare that caused real and measurable harm to me and my household. Do not use this llc it is a third party referal service that charges double or triple the rate the therapist charges. They are a total scam and prey on Medicare clients.
Response from SonderMindJun 30, 2026
Hi there, We appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
Gary D.
Felt comfortable in discussing my problems and nightmares. Very understanding and sets the appropriate pace in moving forward.
Response from SonderMindJun 30, 2026
Thank you for taking the time to leave this review!
Taylor B.
I've had the worst time working with Sondermind. After being told that one of their providers took my insurance multiple times, I was later hit with hundreds of dollars of bills. They keep charging my credit card for the full cost of the sessions I did. I even cancelled my credit card, and they somehow were able to charge my new credit card. It's been really hard to reach people on the phone. When I do, they just point fingers at my insurance company. When I talk to my insurance company, they say to talk to Sondermind. It's been ongoing for months, and I've gotten $600 of unauthorized charges on my credit card. At one point they refunded all of the charges and I thought it was resolved, only for months later them to randomly charge me for all of them again. It's been awful.
Response from SonderMindJun 26, 2026
Thank you for bringing this to our attention. Due to federal regulations, complaints cannot be addressed online. We're sorry to hear about your experience. We understand how frustrating situations like this can be and take feedback like this seriously.
Sallie D.
The therapist.
Response from SonderMindJun 25, 2026
Thank you for taking the time to leave us this review!
Rebecca W.
Tony Sullivan makes me look forward to our sessions. He offers excellent thinking points and take aways that I believe help me during my everyday life and gives me new perspectives to be considered in my thought processes on a daily basis. He is helping me greatly!
Response from SonderMindJun 25, 2026
Thank you for taking the time to leave us this review!