Ronak
No such thing as customer service. Terrible Experience!!
I am repeating customer and referred them to few of my friends due to their competitive pricing. Didn't knew i had to go through such a pain on my second purchase. Received my order on time which was good. Upon installing, I noticed that parts that they sent was never tested or verified. I am currently stuck with partially functioning security system. Don't know how they run their business without having a proper contact information. I tried to reach out to them on many different numbers and none of them works. 1-855-880-3456 201-840-6755 So please don't ask customers or reviewers to contact you guys on the number that doesn't even exist. For any of you out their trying to get hold of them, please don't even bother calling any numbers or even email them. You won't get a reply. Updating my Order #20007817
Response from Soltech SecurityJul 13, 2017
Dear Customer, We sincerely apologize for this experience! If you provide your order number, a representative will contact you as soon as possible and resolve the issue you are having with the products. We hope to speak with you shortly. Sincerely, Soltech Security