Soltech Security Reviews | Read Customer Reviews of soltechsecurity.com

Soltech Security Reviews | Read Customer Reviews of soltechsecurity.com

Soltech Security reviews

364 approved reviews, newest moderated first

Raymond L.
Sep 15, 2017
My order was filled exactly as …
My order was filled exactly as requested. Delivery was timely. Unfortunately, it turned out I did not need the cables so they were returned the next day.
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Mike S.
Sep 13, 2017
Customer Good Will
I purchased an 8 channel DVR & 4 cameras. I called the company and asked for female to 8 male power splitter cable: STS-8DS1. All 8 channels would be in use since I already had 4 cameras installed. I was told that the item was available on the web site for $8.95. I thought maybe, just maybe the sales rep. would say 'sure we will send you one'. I am done with Soltech. Soltech would have been out $8.95 + shipping. It is called customer good will.
Response from Soltech SecurityOct 31, 2017
Dear Customer, We're sorry to hear about this experience and this was something we would have definitely provided. If you can, please email us at [email protected] so we can assist you promptly. Thank you. Best Regards, Soltech Security
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TAMMY S.
Sep 13, 2017
Prompt delivery
Cameras were in stock and delivered as promised
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Brian W.
Sep 12, 2017
Quick service
Quick service, fast delivery, thumbs up!!
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Amber R.
Sep 1, 2017
This is a great system but is not …
This is a great system but is not secure with wiring for charging the camera can be easily removed.. If they were wireless I would've kept them
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rag-ftw
Aug 18, 2017
Different Billing and Mailing addresses confused their security department
Product was as advertised. Price was competitive. Only problem was with shipping. When I gave them different addresses for billing and shipping it confused the "security department" and it took three different emails and a week to convince them I really did want it delivered to a different address than my billing address. Once we got through that issue delivery was prompt.
Response from Soltech SecurityOct 31, 2017
Dear Customer, We apologize for the inconvenience you may have experienced. Due to high orders, we may come into difficulty changing addresses depending on when the order was placed and purchased. However, if you need to change the address immediately, it is best to call one of our customer service representatives so they can assist you promptly. We thank you for your time, and if you have any remaining questions or concerns, please feel free to message us again. Thank you. Best Regards, Soltech Security
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James B.
Aug 15, 2017
Great Price Quick shipping
Great Price Quick shipping
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Lydell C.
Aug 11, 2017
Great Product
Great Product, ship on time , Excellent sales
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