SOLE SERIOUSSSole Seriouss LLC is an Online Marketplace for Sneakers, Streetwear & Collectibles & More.. Founded in New York City, February 2012.
SOLE SERIOUSS (soleseriouss.com) has 602 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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602 approved reviews, newest moderated first
James J.
Everything has been GREAT!!!!!
Response from SOLE SERIOUSSJun 11, 2023
Hey James, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Shaun
Thanks again
Response from SOLE SERIOUSSJun 9, 2023
Hey Shaun, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Bryan V.
Great product and great timing
Response from SOLE SERIOUSSJun 9, 2023
Hey Bryan, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Maira C.
This has been by far the worst experience ever I will never order from this place again I reported my order because I have not received it they claimed it was delivered yet it’s been almost a month since the incident and I have not had this issue resolved I emailed them multiple times and I keep getting the run around last reply was last week and since last week I was supposed to get an update no later then Sunday I emailed them twice and no answer!!!!! Horrible experience
Response from SOLE SERIOUSSJun 7, 2023
Hey Maira, We're sorry to hear that you're unsatisfied with your recent order and truly apologize for any inconveniences experienced with the carrier. I can see that your order #94988 was placed on Friday 5/12/23 & shipped the following business day Monday 5/15/23 as we don’t currently ship on weekends and our daily shipping cutoff time of 4pm EST. As per UPS your package was successfully delivered on Wednesday 5/17/23 @ 1:43 PM You did not reach out to us about any issues until 1 week later on 5/23/23, Which upon you reaching out we immediately sent over instructions same-day on 5/23/23 on how to initiate your claim, which you mentioned you ran into issues with and then we manually pushed the claim thru for you on 5/28/23 and advised to allow us 2-7 business days excluding weekends and holidays for a resolution from route. Once again we truly apologize on the behalf of carrier for the inconvenience. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS
L L.
This company is very diligent and trust worthy, the runners were authenticated prior to shipping and they shipped seamlessly and runners are in excellent condition and fit perfectly. My only complaint is the items are very over priced. They dropped last year at ?149.99 Canadian aoooooo I paid this price and as I’ve wanted them for a while and they didn’t have 9.5 by the time I was able to see the drop. Other than that trustworthy for sure
Response from SOLE SERIOUSSJun 6, 2023
Hey L, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Chase R.
Everything!! Updates, shipping & quality!!!!!!
Response from SOLE SERIOUSSJun 6, 2023
Hey Chase, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Michael B.
Quality!!!!!! Timing and the care package they provide when you receive your order
Response from SOLE SERIOUSSJun 6, 2023
Hey Michael, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS
Viviana V.
I made an order on 05/08/2023 and I am still waiting for it guys order # 94898
Response from SOLE SERIOUSSJun 6, 2023
Hey Viviana, I can see that your order #94898 is still currently in transit to you, according to the latest tracking update, your shipment is currently in your country and awaiting payment for duties/customs fees. Please reach out to your local shipping facility or USPS to pay the payment for the duties/customs fees so that your shipment can be released. As outlined in our policies and terms these duties/customs fees are the responsibility and must be paid by you the buyer. If you would like the latest alerts please visit USPS.com and enable alerts for this shipment or contact USPS via phone/email for any update and info on your shipment. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS