Julie G.
Easy ordering process and fast…
Easy ordering process and fast shipping-will order again!
Response from SOLE FITNESS PARTSMar 4, 2026
We are so glad to hear you had such a great experience! Thank you for your review!
We are the longest running website catering only to Dyaco Brands like Sole, Spirit, Xterra, Fuel and Esprit. We pride ourselves in providing the best customer service possible. Contact us if you need parts or technical help!
SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Fitness & Weight Lifting · Wayne, Pennsylvania
Excellent
Fitness & Weight Lifting · Philadelphia, Pennsylvania
Excellent

Fitness & Weight Lifting · Pittsburgh, Pennsylvania
Excellent

Fitness & Weight Lifting · York, Pennsylvania
Great
Showing 336 reviews with 5 stars · Clear filters
Julie G.
Easy ordering process and fast shipping-will order again!
Response from SOLE FITNESS PARTSMar 4, 2026
We are so glad to hear you had such a great experience! Thank you for your review!
Sally D.
Responsive and had what I needed for an old elliptical machine I had
Response from SOLE FITNESS PARTSMar 2, 2026
We are glad we were able to assist in the matter! Thank you for the review!
Casey
Ordered the walking belt for my f80. It fit perfectly and arrived quickly.
Response from SOLE FITNESS PARTSMar 2, 2026
We are glad to hear it worked great! Thanks for the review!
Glenn W.
Travis was great. I unfortunately order the wrong size for my replacement rear roller. He responded within 24 hours. Gave me a link to the correct part and provided me with clear instructions regarding the return and refund process.
Response from SOLE FITNESS PARTSFeb 25, 2026
This does happen, unfortunately! We are glad you were able to receive great and timely service. Thank you for placing another order with us and thank you for your review!
KPH
Excellent Service! Quick Ship! Thank You!
Response from SOLE FITNESS PARTSFeb 23, 2026
We try our best! Thank you for the review!
DN
Customer service went above and beyond with my issue with our treadmill. Helped with troubleshooting the issue and recommending the correct parts after my diagnosis was incorrect. You cannot get this type of detailed assistance from one of the generic parts websites. There help is much appreciated, something you don's see much of these days.
Tim
Part came in a timely manner. Install was a breeze. Happy Wife = Happy Life. Just wish I ordered it through Sole in first place because my experience through another Treadmill Parts vendor was not as pleasant.
Response from SOLE FITNESS PARTSFeb 16, 2026
We are glad to hear the install was easy and that you received your product quickly! We do our best to keep shipping times low and our site easy to navigate! We are sorry to hear your experience was not great elsewhere. Let us know if you need any assistance in the future! Thank you for leaving us a review :)
Terry M.
I ordered a new walking belt for my Sole treadmill. It appeared my order was delayed as my payment was pending. I called twice but didn't leave a message. Shortly I received a call stating it looked like they missed a call. We went over my order and the OEM belt was back ordered. They did have a commercial grade belt. I cancelled the original order and ordered the new belt which shipped that day. If I or my son needs a part for our Sole treadmills we will start with Sole Fitness Parts
Response from SOLE FITNESS PARTSFeb 16, 2026
We are so glad you reached out and that we were able to find you an alternative! We do apologize we can not always get to the phone the first time! We look forward to helping you again in the future. We appreciate your time leaving us a review!