Solace VaporWe are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Solace Vapor (solacevapor.com) has 664 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Debra L.
Excellent service and super fast shipping. Plus, great products.
Response from Solace VaporFeb 8, 2021
Dear Debra, thank you for taking the time and sharing such a great review. We are very happy that you are satisfied with our services and yes, Solace always strives to deliver excellent service and we will ensure you enjoy same high quality of products and services as you have. Thank you for such positive feedback!
Joey K.
Got sent the wrong flavor juice
Response from Solace VaporFeb 8, 2021
Joey, thank you so much for taking the time and sharing your experience with us. Please feel free to reach out to us at [email protected] and we would love to send you a replacement bottle free of charge. Customer satisfaction is our top priority and we will ensure you are 100% satisfied with our products and services. We highly value your feedback and truly sorry for all the inconvenience caused!
William H.
Thx for the prompt service.
Response from Solace VaporFeb 8, 2021
William, thank you for such a wonderful review. We are so glad you had such a great experience with us. We put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service.
Bryan B.
Great product and fast shipping.
Response from Solace VaporFeb 8, 2021
Bryan, thank you so much for sharing your feedback with us. We are so happy that you are satisfied with our products and services. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have!
Mike J.
I have been smoking the dragonfruit menthol for quite some time now and now you all have changed it somehow. It’s different. I will not buy from you all anymore. I now have to find something else. It is the only juice I purchased. Very disappointed.
Response from Solace VaporFeb 8, 2021
Mike, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that - we will ensure to submit your feedback to our R&D department. Please know that we had to update all of our juices because of PMTA regulations and our PMTA application features several updated and new flavors in a variety of different strengths and sizes. Mint is among the Solace portfolio submitted to PMTAs; available in: 30ML bottle sizes, with 36 & 48MG nicotine strengths. Please feel free to send an email at [email protected] and we would love to send you a replacement free of charge. Please check your email for a resolution regarding this issue and accept sincere apologies for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back.
Samantha P.
The change in the formula has made me have to mix products from other brands Probably won't be buying from again due to changing up formula
Response from Solace VaporFeb 8, 2021
Dear Samantha, we appreciate you taking the time and sharing your feedback with us. We are sorry that you are not satisfied with our flavors - we will ensure to submit your feedback to our R&D department. Please know that we had to update all of our juices because of PMTA regulations and our PMTA application features several updated and new flavors in a variety of different strengths and sizes. Mint is among the Solace portfolio submitted to PMTAs; available in: 30ML bottle sizes, with 36 & 48MG nicotine strengths. Unfortunately, we discontinued our Peach flavor; we are truly sorry for the inconvenience. Please feel free to send an email at [email protected] and we would love to send you a replacement bottle of your choice free of charge.
G F.
No-one had the Solace flavor of vape juice I wanted, so I went straight to the source. I placed my order and it was delivered within a few days, at a reasonable price.
Response from Solace VaporFeb 8, 2021
Gillian, we appreciate you taking the time and sharing such a great 5-star review on our company. Solace always strives to deliver excellent customer service and we will ensure you enjoy the same high quality of products and services as you have. Please do not hesitate to contact us if we can help you with anything. We highly value your feedback.
Morgan R.
I have been using Solace products for a couple years now, but I had a problem with a recent order, and I have sent an email, and tried calling multiple times, with absolutely no response from anyone.
Response from Solace VaporFeb 8, 2021
Morgan, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that! Please know that we are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept a $30.00 Solace digital gift card for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.
