Solace VaporReviews of solacevapor.com

Response from Solace VaporFeb 8, 2021

Elijah, we appreciate you taking the time and sharing your feedback with us. We are sorry that you do not find our Bold Tobacco flavor satisfactory - we will submit your feedback to our R&D department. Please feel free to reach out to us at [email protected] and we would love to send you a replacement bottle. Please know that customer satisfaction is our top priority and we are always here for you!

Response from Solace VaporFeb 8, 2021

Cyrus, we appreciate your feedback and we are sorry that you are not satisfied with our flavors - we will ensure to submit your feedback to our R&D department. Please know that we had to update all of our juices because of PMTA regulations and our PMTA application features several updated and new flavors in a variety of different strengths and sizes. Mint is among the Solace portfolio submitted to PMTAs; available in: 30ML bottle sizes, with 36 & 48MG nicotine strengths. Unfortunately, we discontinued our Peach flavor; we are truly sorry for the inconvenience. Please feel free to send an email at [email protected] and we would love to send you a replacement free of charge.

Response from Solace VaporApr 27, 2020

Billy, thank you for taking the time and sharing your experience with us. We are so sorry that you did not like the Bold Tobacco flavor. Please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We highly value your opinion!

Response from Solace VaporApr 25, 2020

Hayden, thank you for taking the time and sharing your experience with us. We are so sorry that you did not like the Mint flavor. Please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. Customer satisfaction is our top priority and we would love to send you a complimentary bottle of your choice. Please send us an email at [email protected] with your preferred flavor and we will ship your package immediately. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.

Response from Solace VaporApr 17, 2020

Amanda, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that and please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We would never dilute our e-liquids just to fulfill orders. Customer satisfaction is our top priority and Solace always strives to deliver the highest quality products possible even during this pandemic. We would love to send you a complimentary bottle; please look out for an email from our customer service team. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.

Response from Solace VaporFeb 14, 2020

Scott, thank you so much for sharing your experience with us. We are so sorry that your package got delivered to you later than expected. Please know that we are always here to help you with anything you need. Holidays and weekends affect the shipping process and if anytime you pay for a priority/express shipping and your package arrives late, please feel free to reach out to us and we will make sure to make things right for you.

Response from Solace VaporJan 18, 2020

Nick, thank you for taking the time and sharing your experience with us. We are so sorry that you are not happy with the flavor. We would love to ship out another bottle for you free of charge. Our team will reach out to you directly to figure out the issue and hope to regain your trust back. We put customer satisfaction as our top priority and will do everything we can to make you happy!