Soka HomeReviews of sokahome.com

I have ordered a sofa in December, still has not been delivered, and I am getting worried because the website is down and they are not answering my emails

I order two beds. Called for delivery and the phone number and email is no longer valid. The original website sokahome now gone. I did however find sokahome.ca which works and found the exact same furniture and same website that I ordered and wrote their email after their website phone number does not answer. They are supposedly based out of Canada. they emailed me back and said they are not affiliated. What a bunch of shit. I spent 4,300 dollars for two beds and got nothing. I will be filing a lawsuit as well. They have the audacity to think I am that dumb with what they are doing. Absolute robbery!! Never and I mean never buy a single thing from these crooks!!!!!!!!!!!!!

SCAM-do not buy! I placed an order that said it would ship in 4-6 weeks 4 months ago. After inquiring, I was told in January it would be another 3-5 weeks. I have requested updates and to be refunded and have received nothing. Now my emails are being bounced back. I am out over $4600 with no furniture. Beyond devastating!

They are a scam They are a scam. I placed an order 1/25/26 and got no indication on delivery eta. I reached out and was told they were waiting on some pieces to arrive before they would ship and it would be about 5-8 weeks. Fast forward to March and I emailed, no response after 3 days, tried chat, got a reply to email, called and left a message, got no return call back all to try to cancel my order. Finally received an email telling me that they would waive the $199 white glove delivery fee and give me a $300 discount if I kept my order and stayed in line and they anticipated delivery at the end of April early May. I told them I would like to continue with my cancellation of my order and refund. We are six days later and no reply back and no refund. Update 3/7/26: Instead of canceling my order and refunding, they emailed stating they understand my frustrations and have now offered $500 discount and complimentary white glove delivery service $199 value. Such a scam, there’s zero reason to not refund my order. Looks like we can review everyday, so I guess that’s what I’ll have to do until I receive my refund. Update 3/9/26 Shady Business Another day, still no refund. Update 3/11/26 Email stating refund will be issued in 15-20 business days. (Yeah right) also, this is on their website. “ Avoid Chargebacks: Please refrain from initiating a chargeback with your credit card company during the return process, as it can cause delays. If you experience any issues or delays, contact us for assistance. We are here to help.” How many times have people filed disputes for them to have the need to put this on their site? Contacted the BBB also. Update 3/21/26 No refund. No reply to my email on the status of the refund. Update 3/31/26 No refund. Ignoring emails. Looks like more people getting scammed by the reviews piling up. Update 4/8/26 No refund. Emails are bouncing back as undeliverable. No communication and they are still taking orders.

I would give them a zero if I could. I ordered a couch from them online in November 2025. I paid over $4000 for it and I still have not received it. What is more, they never respond to any emails and their voicemail is always full. Do not trust or buy anything from this company or website!

I ordered a Soka Vanilla sofa in October 2025 after being reassured that the issues involving poor reviews had been resolved. That was not true. By January 2026, the local delivery company had my sofa but couldn’t release it because Soka never authorized delivery. I had to chase Soka myself, and despite repeated promises to fix the issue, nothing happened. Eventually, Soka said they would cancel the order and refund me—but the refund never came. Soon after, all communication stopped and emails began bouncing back. I had no way to contact the company. Six months later, I have no sofa and no refund. American Express is now handling the dispute, while Soka continues to take new orders. Avoid this company at all costs.

Second review, if I could give this company 0 stars, I would. Placed order 12.28.25, quickly charged my credit card with delivery date 5-8 weeks, 14 weeks later, no product, no refund, no contact. Reported to California AG office but haven’t heard anything. DO NOT ORDER FROM THIS FRAUDULENT COMPANY!

My products were never produced. I requested a refund. It is now 8 weeks later. I cant get through on email, chat, phone or anyway. Are they still in business? Terrible experience. This is for a job that I am now way out of pocket for. They are going to bankrupt me.