Sog KnivesReviews of sog-knives.net

Purchased an M113 flashlight that turned out to be excellent quality and built like a brick out house. Very bright, with 7 light modes that includes a strobe . Excellent battery life and it also comes with a carry pouch and lanyard. I also spoke to customer service about an issue sourcing batteries and they replied extremely quickly and made every effort to sort the issue out for me. product and service were excellent so five stars from me . Thankyou

Bought a twitch II with rosewood scales. After 5 months and little use a scale split, causing the open assist spring to loose tension. Tried emailing SOG 3 times asking for help or a schematic so I can fix the knife myself. After a month I have not received a single response to my multiple emails. Tried calling the service number from overseas, waited on hold for 4 hours with no responce.

The fling is so finicky and hard to throw and they don't stick very well at all if you use military half throw.for 60 dollars and they are that hard to use it feels like robbery. I use a lot of different knives and these are by far the worst I have. Is there anyway I could return them?

Worst customer service since new ownership. No replies to emails/calls about a defective knife with a "lifetime warranty" Used to be a good company with a good product. Not any more.

SOG Knives is gone! The quality knife company that did exist, is no more! They were bought out by GSM Outdoors in 2021 and have continually gone downhill since then. Most all of the knives are now Chinese made. Customer support is off shore; and horrid. Each time I speak to one of the phone reps, they are likely in India. I get the exact same script read reply, "thank you for your patience on this, but ...." After 4 attempts at locating where my knife is, (sent in for the free sharpening service under warranty), all I know is my knife is "in the warehouse" awaiting service. I am 6 weeks out from delivery to them by UPS. And all they can report is my knife is in the warehouse awaiting service. So if you are considering buying a SOG knife DON"T. There are plenty of choices available to you for a good quality knife. SOG is no longer one of them. It would seem, as in many business deals resulting in buy-outs of the origin company, the quality of the original product is the first to go. Quality product takes a back seat to marketing and cost cutting. Buyer be warned!

Cheap chinese made knives. Quality is utter rubbish.

Very disappointed in SOG. I have a pocket knife with a clip. The knife is great but the clip broke. I have tried for months to get a hold of customer service but have not been able to reach anyone in months. My son called for me and got through and said the CS rep said he wasn’t sure if the knife was eligible for a free replacement clip ($5 shipping, lifetime warranty on the website). Rep said he would check and get back to him and hung up never taking his name or number. Bought a Civivi today. Gave up on SOG. They must be having some real issues there.

They don't deserve a star but I didn't have an option. I called sog to order pocket clip and other missing screws and was told they didn't sell replacement screws. The pocket clip and screws are pritory for my knife.