SoftwareCWReviews of softwarecw.com

I received some guidance and good manners.

Everything went smoothly with the purchase and download, but when I tried to activate the product I kept getting an error message that the key was invalid. The problem was quickly resolved with online support -- apparently the key was mistyped when it was sent.

The key didn't work. I bought the MS Office Pro package at night, so no one was in the office. I downloaded the software, received the key and *crunch*; the key didn't work. Aw, man! I was ready to rock and roll. I left an email with them and the next morning at opening time before I could get the follow up started, I had a replacement key that worked fine, and a note of apology just that fast! Kudos to the sales team! The bad key is the only reason for not quite getting that 5th star.

Ordered software that came quickly with no issues

Could use a little more communication, and the software I ordered arrived a little later than I was expecting, but it did arrive and was exactly what I was looking for. If you're in a hurry you may want to pay more elsewhere, but if you don't mind waiting an extra week or so this is a great place to get your software. I would have liked to get an e-mail saying that there was a delay, but in my case it didn't cause any problems.