SoftwareCWReviews of softwarecw.com

I ordered and purchase TurboTax Home and Business for the year 2015 and sent me 2012

Ordered an item from the website, and hours later, I was told that they no longer had the item on-hand.

I thought I was ordering TurboTax for 2016 when in fact it was 2015. I did not notice it in your confirmation. My bad.

I received an item in error. They so far have refused to accept a return saying that the item has been opened. When I refered to their return policy it appears as though my item falls within the parameter. Pricing was very fishy as my item was stated as being a special promotional price only to see it radically cheaper on the website now. I am skeptical about the ethics of this vendor.

This was probably the most frustrating online purchase I've attempted in over 20 years on the web in transactions numbering in the hundreds. At the conclusion of numerous failed attempts to complete a simple order I got a message from Google saying they were interested in feedback regarding my purchase with Software CW. However it's taken over two weeks for Google to give me this opportunity, and I no longer recall the specifics regarding at least 8 failed attempts to make a simple one item purchase. I was required to completely re-enter all or most of the order and personal info after every failed attempt with no indication from the system as to which items it found objectionable. Based on my experience, the Software CW order application is completely broken. I emphatically recommend that Google do not endorse Software CW until they fix their unacceptably buggy and completely user unfriendly online order system.

Liars, liars,liars

I received 2012 turbo tax and I ordered 2015

I ordered in good faith $300 worth of software on or about 11/25/15. According to the website there was one copy available of what I ordered. I received confirmation of that order. The next thing I know I received an email that the item was out of stock. Tough luck. So I went on the website and searched again for the item, and lo and behold, there it is for $999 !!! Just looked now (12/9/15) and it's still for sale. They should have accepted my order when they had it instead of getting greedy... Not at all happy with them.