SoftwareCWReviews of softwarecw.com

Is this how a real business would respond to a customer? "Closing - Resolved by answering Problem Statement: The confused user is unaware of how to properly download and install the software. Regards, SoftwareCW Customer Support" Purchased application was older than the trial version on the laptop I purchased, only option was to remove newer trial version to install older version. Not confused anymore, never deal with this insensitive, unprofessional and insulting company. Customer Service is not the words I would use to describe. Unprofessional and useless.

I was without my knowledge enrolled in a monthly membership and charged monthly. It is impossible to cancell on line and they do not answer the phone. I'm forced to cancell my credit card DO NOT BUY FROM THIS COMPANY

If I could give zero stars I would. I tried to download it, it never gave me an access code I needed the program immediately to get help with my business. I emailed them 5 times they have no phone number (sketchy). Finally after 5 days I get a response but someone suggested Google sheets and I used that instead. I asked for a refund they wouldn't give it. Still fighting the charge 2 months later even though the paperwork they submitted to my credit card says there was no access code and it wasn't activated.

SoftwareCW is a fraudulent company - DO NOT DO BUSINESS WITH THEM. There is a reason they are not approved by the BBB. They are cheats and liars. Buyer beware.

This company is fraudulent and a bunch of scammers. I attempted to download the photo editing software and was never able to use the software due to their system telling me I had an invalid key. I emailed them the same day, never received a response to the fact that I could not use the software. They then billed me for the software that I could not use and refused to refund my money, and the only solution that they would provide after the fact was to help me download a product that my daughter no longer needed for school.

I purchase Microsoft Office Home and Student 2021 - Instant Download for Windows on 9/7/24. First, I'm being charged $21.00 a month which is not even indicated on my original invoice. It actually states $0.00 for Membership. Second, I can't get into my Microsoft programs. Cancel this membership immediately!

Stay away from these SCAM artists. I tried to purchase Acid Pro 11 and was not able to download the program because it kept asking for a Voucher Number which is nowhere to be found. I contacted the company many times with no response. There was no help. I offered my phone number and still they wouldn't respond. Also, there is no phone number to call and request help. A poor way to run a business.

Bought software online from them and was unable to activate. They refused a refund saying I had already downloaded it. Download, yes. Activate, no. Couldn't pull up the activation form to write in the code.