SnoreRxReviews of snorerx.com

Just like many of the other reviews, I tried this product and found it very painful. I paid for the return shipping, but they never refunded me or honored their warranty. This company is a scam — do not buy this product or anything else they sell.

Product didn't really help me stop snoring. Jaw hurt even after multiple uses. I paid shipping and returned the product but company would not give me refund even though my trial days were <30 since I was out of town. Customer service is horrible, unable to reach via phone and only via email and extremely unhelpful. If you want to try a snore helping product, I suggest going with someone else!

I believe a company's success is based on how that company handles its customer support experience. It is easy to sell a product to a customer, but the hard part is keeping that customer happy to where they keep their business with them. That is exactly what happened with my most recent experience with SnoreRx support. Mikayla L. went above and beyond my expectations when I reached out about the issues I experienced with my most recent purchase and offered me a quick and easy path to get a replacement! It's experiences like this that at the end of the day benefits both the customer and the company. I look forward to future purchases with this company because not only do I know that I am getting a great product, but also because I know there is excellent customer support behind that product! All the best! Ian N.

This thing did not work for me at all, and there is no refund if you open the package. How are you supposed to know if it works if you cannot open the package? It's a ripoff, and the customer service guy Axel is rude

I bought the snoreRx plus directly from their website. Paid 99.99 + 10.95 shipping. I tried it out for several days and it did not work for me. So, I tried to return the item. I followed all the directions on the website, filled in their form, and mailed it back to the address they instructed me to. I have proof that it was delivered to them. that was two weeks ago, no refund received. So, I tried calling them, no answer; now I've tried calling several times without any answer. Sent emails. No answer. the company and the return "guarantee" is a scam.

There is a 30 day guarantee as per website. I used the return request form 2x. I used their contact forms 2x. I called customer service and left several messages. I am within the 30 day window. I guess I’m stuck with a device I’m not going to use.

Haven’t delivered the product and not following up on emails that have been sent to the team

First device was too big for my mouth so they sent me the alternative device. It five days the top loosened so much it would fall out of my mouth. I corresponded with them all the while with good communication until I asked for a refund. It was basically, too bad, so sad. No refunds for crap device. BBB rates them an “F”. Fits!