Snap-on ToolsReviews of snapon.com

I contacted snapon today about their warranty policy . They gave me the number of the truck operator for my area . I rang him and explained that I had two snapon sockets that were probably over 30 years old & they had split down the side . He arranged to meet up , same day . I gave him the old ones , he gave me the new ones & thanked me for my custom . You can't beat that for service , a genuine lifetime warranty . The truck owner was Chris from snapon Bunbury .

I recently went to MMI to complete marine technician training snap on offered a free starter kit of tools and asked for my email after giving snap on my email I got so much spam from Other companies trying to sell me things I will never buy anything from snap on because of this

I bought a small pair of fairly expensive end-cutters from snap-on uk - £70 for the cutters + £10 for shipping, I needed high quality cutters that would last and not dull when cutting wire. When the cutters arrived, they had no edge on them, wouldn't cut anything so weren't fit for use. I phoned snap-on back to return the blunt cutters. They emailed me a return form which I had to fill out and post the cutters back at my own cost. I heard nothing back from snap-on for several weeks, until I eventually found a partial refund in my bank account. I queried this with customer services because faulty items should be refunded in full, including original postage and return postage according to EU law. But 2 months on, I had had no response from Snap-on. I can't recommend this company and I'll never use them again.

I won’t use any other ratchets other than Snap On after having 2 other brands (other tool trucks) fail on me causing physical damage to me. I’ve yet to purchase anything from them that is subpar, and my dealer is top notch, even taking care of warranties on tools I own, but didn’t buy from him. Corporate has been easy to work with when I’ve needed to directly contact them. I have nothing negative to say about the company, my experience has always been positive.

Do not buy snap on tool's over priced and when you need anything replying under warranty it's near on impossible. And the Burnley dealer is a smug wast of time .(Ian Spencer) Best advice is go to halfords and buy halfords advanced tools they still have a life time warranty at a fraction of the price and when you need them replacing under warranty just walk in and they replace them .

Top notch recommended A+++

The kit has most tools I need to keep n my car for auto repair and having tools handy when a family or friend working on something. It's very handy!

These are the only tools that we trust in our shop they’re worth every penny work and work and work and more work never fail us