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Snap Mailbox Reviews | Read Customer Reviews of snapmailbox.com

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Home Goods Stores
Snap Mailbox

Snap MailboxReviews of snapmailbox.com

4.7621 reviews
Home Goods Stores

Snap Mailbox4.7

Reviews621 About Contact

Overall score

4.7 out of 5

Excellent

Average of 621 reviews

Distribution

5★91%
4★2%
3★1%
2★1%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 214-0121
snapmailbox.com
[email protected]

About Snap Mailbox

SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.

Snap Mailbox (snapmailbox.com) has 621 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: snapmailbox.com
Website: snapmailbox.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Snap Mailbox reviews

621 approved reviews, newest moderated first

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Douglas H.
May 2, 2022
Good customer service
Good customer service
Report
Sherri M.
May 2, 2022
Quickly answered my query
Quickly answered my query. 😊
Response from Snap MailboxMay 2, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Report
KaShanna
Apr 29, 2022
Ron is the MVP!!!
Ron went above and beyond, instead of sending me another instruction email, he reached out to present another solution. He was also friendly and professional with handling my call and did actually resolve my problem today! Thanks again Ron!!
Report
customer
Apr 26, 2022
Quick and informative
Quick and informative
Response from Snap MailboxApr 26, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Report
customer
Apr 20, 2022
customer service
Rue has been so helpful to me over the past few weeks in managing my account!
Response from Snap MailboxApr 20, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Report
Fiona
Apr 15, 2022
Very experienced help through the…
Very experienced, helped through the process of receiving mail information. I felt so secure knowing that I chose the right company snapbox. Thank you so much for hiring team members who truly cares about their customers.
Response from Snap MailboxApr 15, 2022
Thank you for your awesome feedback Fiona! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Report
Chuck L.
Apr 14, 2022
Quickly addressed my needs and acted
Quickly addressed my needs and acted. I appreciate the service!
Response from Snap MailboxApr 14, 2022
Thank you for your awesome feedback Chuck Lee! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Report
Beast
Apr 10, 2022
Lost my package and are not able to solve the issue over 5 months
Snapmailbox lost my package that cost over $300, and still having emails back and forth between supervisor David and me, but without any resolutions of finding the package or to compensate the value of the item that was send to snapmailbox address. All invoices/orders/tracking number have been provided in timely manner. Extremely disappointed with the service and customer service. I am open to change that review if snapmailbox will contact me and will provide a solution to solve existing issue with lost/stollen package.
Report

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