SnapCorrectTHE PROCESSSIMPLE PRICINGCLEAR RESULTS*Invisalign is a registered trademark of Align Technology Inc.
SnapCorrect (snapcorrect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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customer
Loved the experience from the first point of contact. I'm currently on my 3rd retainer and I can't wait to put my last one on!
Response from SnapCorrectFeb 20, 2019
Thank you for the feedback. We're glad your experience with SnapCorrect has made you smile!
Nick S.
The aligners are ok I guess. I have no basis for comparison, but the customer service is terrible. I had to continually contact them just to get what I paid for, what they agreed to provide. I took advantage of a promotion for free molding kit and retainers, but they charged my the full price. I had to call twice to get them to honor the promotion. After the first mold was incorrect, no one bothered to tell me. After 3 weeks I called and another molding kit was sent. Again the mold was not good. I guess I'm terrible at molding, but again no one contacted me about it. Finally the third mold was accepted, and I was told it would take 3 weeks to receive my aligners. The plan seems to have worked well and my teeth do look better, but after loosing my retainers, I had to go through the whole thing all over. I called to order replacements. Replacements are $80 but they offered 2 for $100 (such a scam If you can make a second set for $20, you can make the first set for $20 also they know people are going to agree to the extra $20 especially after losing the first set but whatever. losing them was my fault). They were quick to charge my credit card but 5 weeks later, still no retainers. Call after call and each time was told someone would call me back, but no one did. STILL WAITING!!!
Response from SnapCorrectFeb 15, 2019
Hi Nick, We apologize for the delays you have experienced and will use the feedback to improve our process!Our records reflect that an automated email was sent to you to notify you that additional impressions were needed, however these emails can be filtered out as spam by the email provider, and we have no way of knowing if the notification was not received until the customer contacts us. The aftercare retainers were manufactured, and an email sent that the retainers were shipped along with tracking information that was provided. We do not want you to experience anything less than excellence from our Smile Team. If you have any further questions or concerns, please feel free to contact us.
customer
Very easy to follow and customer service is easily accessible
Response from SnapCorrectFeb 4, 2019
Thank you so much for the feedback! Our customer service experts are here to help if you have any questions. :)
Lara
Im so excited to have a great smile without having several dental appointments and my treatment was completed in 13 months! I love my new smile! Snap correct is the way to go!!
Response from SnapCorrectFeb 4, 2019
Hi Lara! It's great to hear that you love your new smile and that your treatment was so quick and efficient. Keep smiling!
Trina
I had to get use to wearing these so long each day. Bonus, I don't snack as much. But I love these. I can really tell they are working & no visits to the ortho. Highly recommend!! Plus he teeth whitener is awesome.
Response from SnapCorrectJan 30, 2019
Hi Trina! We're happy to hear that your new aligners have made you smile.
Patrick
Very helpful and reasonable organization! Great pricing!
Response from SnapCorrectJan 30, 2019
Hi Patrick! We're glad we could help you get a great smile at an affordable price! Keep smiling!
customer
I had a ton of trouble making my impressions perfect & the staff at snap correct made me not give up! & continued to work with me until they were! I’m so thankful for all the help they’ve given me today!
Response from SnapCorrectJan 21, 2019
Hi there! We're so glad to have been able to help you get perfect impressions. Though our process requires very precise impressions for the best fit of the aligners, there are plenty of ways we can assist in getting workable impressions. We're excited to see your new smile!
Kimberly
I have had a wonderful experience. The aligners are really clear and are barely noticeable and I was able to go through the steps quickly. It only took me 3 months to o through all the steps and get to the retainers and my teeth look great. I highly suggest paying for your entire plan upfront so that you get all your aligners sent to you at once and that way you can move up as your teeth move instead of having to wait for your next aligners.
Response from SnapCorrectJan 11, 2019
Hi Kimberly, Thank you for your feedback! We're glad that you have the beautiful new smile you wanted! Our aligner shipment schedule has changed to allow all of the aligners to ship at once, and any questions about recommended aligner wear can be addressed by contacting customer service.
