Smokingpipes.comReviews of smokingpipes.com

Always speedy shipping times and affordable prices, great service!

TOTALLY DISAPPOINTED. I ODERDED MY PIPE SINCE NOV,2021. UNTIL NOW, IT'S ALREADY SIX MONTH STILL HAVEN'T RECEIVE MY ITEM. Keep saying on the verifying process. I'm not applying immigration. I just purchasing a pipe only. What kind of investiage that they are doing!!!!!!!! I sent my last email to their on 1Mar and 9Mar 2022. No one reply my email.

Better than a Wonderful Experience This is without doubt the best online service I have ever received. The products are well described, the prices are excellent and the mecompany goes out of its way to serve and understand foreign customers. With all that said, I can not say enough about the fantastic customer service and followup. Every member of the Smoking Pipes staff seems to have been specially trained to understand their products and customer needs. You can "chat" online or by phone anytime and everyone is fun and interesting to talk to. It is obvious that the employees' of this company love their work and the customers that support them. Special thanks to Ashley who help me out lately with some difficult questions. There seem to me there are lots of online companies these days, and of course that is natural, due to many factors but not all of them have remember the customers are what keep them in business. Smoking Pipes is like dealing with a company or store when I was young. The attitude is obviously the customer is "important and always right". A truely pleasant change from some of the online encounters I have had in the recently. Sincerely, Jim Johnstone 拝啓 素晴らしい経験なんてもんでねぇべさ〜。 こりゃ間違いなく、今まで受けたオンラインサービスの中で一番だべした。 品物の説明もわかりやすいし、値段もなまら良心的なんだわ。しかもこの会社さん、外国の客相手でもちゃんと向き合って、「どうしたら喜んでもらえるべか」って本気で考えてくれてる感じするんだべさ。 それにしても、カスタマーサービスとその後のフォローはほんと大したもんだわ。SmokingPipe のスタッフさん達みんな、品物のことも客の気持ちもちゃんと理解できるように、しっかり鍛えられてるみてぇなんだわ。 オンラインでも電話でも、いつでも気軽に話せるしよ、誰と話しても楽しくて面白ぇんだべさ。働いてる人達が、自分の仕事も客さん達のことも大事に思ってるってのが伝わってくるんだわ。 この前、難しい質問に親切に答えてくれた Ashley さんには特に感謝してるべさ。本当に助かったんだわ。 最近はオンライン会社が山ほどある時代になったべや。まぁ時代だから当然なんだろうけど、中には「客さんがいるから商売できてる」ってこと忘れてる会社も結構あるんだわ。 でも SmokingPipe は違うべさ〜。 わしが若ぇ頃に付き合ってた店や会社みてぇなんだわ。客をちゃんと大事にして、「客さん第一」って気持ちがはっきり伝わってくるんだべ。 最近いろんなオンライン相手で嫌な思いも少しあったからよ、こういう会社に出会えるとほんと嬉しくなるんだわ。 敬具、 ジョンストン・ジム

Brilliant customer service, can contact them easily through chat, phone, or email. Very pleased with the shipment times and prices. Pleasure to have ordered from you.

This company offers outstanding quality and absolutely flawless service. Tobacco’s are always fresh. Their shipping runs like clockwork.

I STARTED SMOKING A PIPE IN 1972, SO IT HAS BEEN A LONG TIME. I WAS SOOO HAPPY WHEN I FOUND THIS WEBSITE! THEY HAVE EVERYTHING FOR A PIPE SMOKER AND ANY SMOKER FOR THAT MATTER. THEIR SELECTION IS GREAT AND UNEQUALED. I TRULY RECOMMEND SMOKINGPIPES.COM OLD MAN SMOKING A PIPE

My experience with smoking pipes has alway been top notch service from ordering pipe tobaccos & pipes. I recently ordered my Christmas/birthday gift this year, I ordered my new Serjacopo rowlett rusticated apple maxima pipe,from smoking pipes, on Monday November, 15th 2021 & I received it on the 17th. I love my serjacopo rowlett pipe. My new Serjacopo rowlett pipe, is the best looking pipe, that smoking pipe, had. I’m so glad I snagged it up before anyone else could buy it,& now I’ll wrap it up, & open it Christmas morning. I”ll smoke plumb pudding special reserve, or aged bourbon barrel plumb pudding, in it on Christmas morning 2021. I’m hoping to get my 2 tins of stonehaven in time for Christmas, so I can smoke it, out of brand new Serjacopo rowlett pipe, that would be perfect.. Smokingpipes has always treated me,with excellent customer service & all my orders on pipes & tobaccos. There service for me is top notch.

Paid the full prize got a second of degree 1 with relatively minor issues. Needed to write twice as I got ignored first time. The woman in the customer service with the Italian name was borderline rude. Not even a 5 Euro voucher or something. Unpersonal mass delivery vibe surrounding the company. On the seconds they provide only 1 standard photo where you don't even see the damage.