Danny B.
My second time ordering was AWESOME!
This is my second time ordering from SmokeMEGA.com, and I've got to say, MAN THESE GUYS ROCK! So I placed my order, and they were having this promotion of a "random/mystery free gift" after an order of equal to or more than $30. I placed my order, but wasn't sure about the process for the "mystery gift" (like did I have to let someone know? Since the website, when finalizing my order didn't say anything about me qualifying for this "mystery gift".) So I sent a message to the customer service chat bot, and the next morning one of the guys from SmokeMEGA (Chris) PERSONALLY called me, and ensured me that yes I did in fact qualify for the random mystery gift, and that it would be included with my order with no additional shopping charges! He then called me back a second time just to make sure the address on file was correct because he was having an issue finding my address I provided. 3 days later, BAM! my order was on my doorstep with excellent care taken on the shipping of my fragile glass items! Thanks a lot Chris, and thanks to SmokeMEGA! I will definitely be back to shop with you guys again!
Response from SmokeMEGAFeb 12, 2026
Thank you so much for the awesome shout-out! We’ll be sure to pass this along to Chris—he was happy to help! As a small team, we love being able to pick up the phone and make sure everything is perfect for our customers. We’re thrilled that the mystery gift and your glass arrived safely and quickly. Thanks for being a loyal customer and part of the SmokeMEGA family