Nasir Ali R.
Scam you on name of trial
I thought of buying it, but they landed me directly to the payment page; I thought maybe I needed to do this to start my trial; my card was inactive; as soon as I began to the trial, they tried to charge me for a month and have been trying since then until theysucceededd today because my card was active. I tried a lot to delete my accou,nt but they juskeptep requesting payment again and again and finally took it. Sadly, I now read the reviews here that say they have been scammed, too, and guess what?? they say we don't do refunds, what a shame to go away with someone'e hard earned money like this. Don't trust high ratings, it is shi*, it paraphrases so bad, it writes so bad
Response from SmodinJan 20, 2025
Hi Nasir, Thank you for sharing your feedback. We sincerely regret that your experience with our service did not meet your expectations. Allow me to clarify a few points and address your concerns directly. When you signed up for the trial, our system attempted to process your payment for the subscription as part of the trial activation. However, we noticed multiple failed payment attempts on your card which is why you may have seen repeated transaction notifications. Please rest assured that if there was any amount withheld during the verification process for the trial, it should have already been released back to your account by your bank. We kindly ask you to verify this with your financial institution. Thank you for giving us the opportunity to address this and we hope to resolve it to your satisfaction. Sincerely, The Smodin Team




