Smiles CasinoWelcome to Smiles Casino – your top choice for an exciting and innovative social gaming experience. At Smiles Casino, you’ll find a wide range of thrilling games, ensuring there’s always something new to enjoy.Playing is always free, and we offer generous rewards and exclusive promotions to keep things engaging. We prioritize your convenience with secure payment options, fast redemption, and customer support available 24/7.Discover the fun of our Entertainment Wonderland and enjoy free games anytime, anywhere with Smiles Casino!
Smiles Casino (smilescasino.com) has 263 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Joshua G.
Haven’t won yet. But love they give daily increasing free play. I wish they would do more daily free play online. Good overall site though which loads quick and has decent amount of free play.
Response from Smiles CasinoMar 5, 2025
Hi Joshua, We appreciate your feedback! We’re happy to hear you’re enjoying the free play bonuses. Hope you land some big wins soon!
Andrea L.
I have had the absolute worst time trying to receive my winnings from this casino. They go through a company called aeropay to process your cash out so if you have an issue you have to contact aeropay. But aeropay doesn't have a human you can actually talk to nor will they respond to your emails or messages you leave. I feel like this casino is a complete scam
Response from Smiles CasinoMar 4, 2025
Hi Andrea, Thank you for sharing your experience. We’ve checked internally, and our support team is already looking into your case. They will be reaching out to you soon to assist with the Aeropay issue and help resolve the situation. We sincerely appreciate your patience and understanding as we work to address this.
Kathryn B.
Loved the casino when I discovered and began playing..Great games, BUT when I went to redeem my winnings, they did not have my bank on their list of banks. They do not use Skrill, PayPal etc. They use AEROPAY as their bank verification company So I go to Aeropay's website and create a ticket via email. They state over 13,000 banks on their list. Not one of my banks are on there. So ,I have 700.00 sitting their that I won fair and square, and unless I go and open a new checking account at one of those banks, I can't redeem. I have never had a problem with any of the other online casinos redeeming to my bank, or Skrill. Beware before you play and check the banks listed on the AEROPAY website, so you don't get stuck like I did! I would welcome a response from Smiles,as I sure am not smiling now!! ***** Thank you for responding, may I suggest using Plaid as a bank verification tool. I have never encountered Areopay before but numerous online casinos use Plaid. I will still play your casino because I love your games etc.,but I will save my winnings ( not go under) until I can redeem them. I hope there isn't an expiration date and they disappear. Thank you so much for your quick reply.
Response from Smiles CasinoFeb 24, 2025
Hi Kathryn, Thank you for sharing your experience with us. We understand how disappointing it can be when your bank isn’t supported, and we appreciate you bringing this to our attention. While Aeropay is our current provider, we’re actively exploring ways to offer more flexible options in the future. We truly value your time and hope this doesn’t take away from the fun you’ve had so far. If there’s anything we can do to help in the meantime, please don’t hesitate to reach out to our support team.
chilla
WOW! Almost instant payout from free to play winnings. Amazing. Great selection of slots. Hacksaw/Pragmatic. Site is a little outdated, but works well.
Response from Smiles CasinoFeb 16, 2025
Hi Chilla, That’s awesome to hear! We’re glad you’re enjoying the game selection and the smooth payout process. We appreciate your feedback on the site too, and are always looking to improve. Thanks for being part of Smiles Casino!
Amber W.
I did account verification process and everything was accepted including connecting my smiles casino account to my PNC bank account. I have screenshots of my account being fully verified, that is until however I won $100 and tried to redeem it. At that time they emailed me saying my bank account needs further verification but how can something that is FULLY verified needing further verification. They also have my account number wrong in then email and when I made them aware of this and sent them a statement with the correct account number that I linked to their site they unverified my account. I read bad reviews that they try everything they can not to pay out and I see now that that is true because it is beyond obvious they are just trying not to pay me and I have more than enough proof of this. I am not usually one to leave bad reviews but I will be posting my review everywhere until this is made right because they had no problem taking money from my bank accounts but then don’t want to pay me the money they owe me back into my bank accounts. You cannot verify someone fully and then comes time to pay try to take the verification back.
Response from Smiles CasinoFeb 14, 2025
Dear Amber, Thank you for bringing your experience to our attention. We sincerely apologize for the oversight on our part that may have contributed to the confusion regarding your account verification. We have since addressed the issue, and we are pleased to confirm that your account is now fully verified. Our team will be in touch soon regarding your redemption. We appreciate your patience and the opportunity to make this right. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Best regards, Smiles Casino Team
Tyler
I think they have the best selection for games and bonuses Tladoux5525
Response from Smiles CasinoFeb 6, 2025
Hi Tyler, We’re thrilled to hear you’re enjoying our game selection and bonuses. We’re always working to bring in new and exciting options, so stay tuned for even more ways to play and win. Thanks for being a part of Smiles Casino!
Cassandra Ann L.
I love playing at this casino it's so much fun and it's very addicting and they have really low deposit bonuses. What a great casino
Response from Smiles CasinoFeb 6, 2025
Hi Cassandra, We love hearing that you’re having such a great time at Smiles Casino! Creating a fun and exciting experience is what we aim for, and we're glad you're enjoying the games and deposit bonuses. Thanks for being a valued player, and best of luck on your next spin!
troy
Smiles casino is one of my favorites and always has friendly staff willing to assist you with what I can only assume is a smile from the friendly, yet professional staff team at Smiles. Highly recommended to anyone looking for a thrilling and trustworthy platform to utilize. Thankyou Smiles Casino 😁 ! -Troy Shapiro
Response from Smiles CasinoFeb 5, 2025
Hi Troy, We love hearing that Smiles Casino is one of your favorites! Our team is always happy to help, and we appreciate your recommendation. Thanks for being part of the fun!
