smileie.comReviews of smileie.com

I've had a great experience with Smileie for my Invisalign treatment. From the beginning, the process was smooth, professional, and easy to understand. The aligners are comfortable, and fits well into my daily routine. The team has been supportive and responsive throughout my treatment, making sure any questions or concerns were addressed quickly. I also really appreciate how clearly the progress and next steps were explained, which gave me confidence in the treatment plan. Overall, Smileie has made my Invisalign journey a positive and stress-free experience, and I'm very happy with the results so far. I would definitely recommend Smileie to anyone considering Invisalign or clear aligner treatment.

Dr Arooj was very friendly and helpful. The entire experience was smooth and painless.

Dr. Arooj was amazing! The video consultation went extremely well. She walked me through the entire process from start to finish to get the correct impressions, very helpful. Thank you, Dr. Arooj!

I'm just getting started with straightening my teeth and so far I have received excellent service and help. I'll leave more review once the procedure is completed.

I ordered the impression kit and tried the impressions on my own. When I sent the picture I was told they were not usable and had to go on a Zoom call to do it. When I went on the Zoom call the man was very rude and kept yelling that I was not listening and doing it wrong. He would then have a radio playing it making it hard to hear him after already struggling to understand what he was telling me to do. I sent those impressions in and was told again they were not usable (after the guy on Zoom told me to submit them and they were). I was told I would have to go back on Zoom and do it again. When I explained the issue I had with the first guy, I was told that I would meet with a senior dentist to make sure the impressions came out good. However, when I logged in, it was the same rude guy. By the end he told me my teeth would not work with the impressions and I should go see a dentist instead. When I reached out to the original man I was emailing with, Brett, explaining this and asking for a refund, he asked when I would be able to try again on Zoom. After I explained I only wanted a refund, he stopped responding for multiple days. I tried contacting support directly, chatted with their online help, and received no assistance. It took their support from Friday to Tuesday to finally respond after multiple emails and chats. I have been fighting with them for days even though their website states "100% satisfaction guarantee." I would not recommend this company, and buyer beware! I am hoping to receive a refund.

Absolutely amazing and helpful dentist, was so encouraging in guiding me on how to do my impressions

Big thanks to Dr. Arooj!! She was amazing & patient during our session. Her tips really helped make the process of doing my molds easier. Couldn’t have asked for a better experience!

Dr. Arooj helped me thru my impressions on a zoom call. She was very patient and very kind! 10/10 would recommend, I’m a Gen Z and I was skeptical about this service but so far they have been really responsive and just really great!! I’m super excited to have the smile I’ve always wanted