smileie.comReviews of smileie.com

The customer service rep (caroline) was friendly, quick, and helpful--great service. I will recommend Smileie to friends and family.

I had a few questions before placing my order, and the representative on the chat was super helpful. Looking forward to receiving my impression kit and getting my straight teeth back!

Fantastic product and customer experience. I got the best discount and price especially because I am a student. Super excited for this journey!

I chatted in with Smileie today for help and they were awesome. Very prompt, professional and helpful. They answered all my questions and made me feel confident in my decision to purchase.

Company has been very responsive to any questions along the way. Having done clear aligners before these are much better quality and fit very comfortably. Results have been quick with little discomfort. Highly recommend!

My live chat representative was very helpful in explaining the product and answering my questions. I made several mistakes in some of my answers to him but he handled them with great patience and understanding. He is a great representative of Smileie!!

The representative was patient and knowledgeable. They were able to help me to answer all my questions.

Customer service was outstanding and very helpful with the ordering process. I had a few questions before ordering the Smileie aligner system, so I used the chat window on their website. Caroline, was instantly available and very helpful. Without hesitation, Caroline provided clear answers to each question and provided guidance to ordering and next steps. I am buying these aligners for my daughter instead of Invisalign or regular braces. Price quotes from local orthodontists for Invisalign or traditional braces were nearly $6,000, which was then $3,500 out-of-pocket with insurance, and then countless return visits to the doctor's office for check-ups and adjustments. I knew it would be expensive, but this was just too much. I started researching alternatives to both Invisalign and traditional braces. Along the way, I found Smileie while comparing different companies. Their pricing is very competitive to other companies in the at-home aligner space. Initially, I was hesitant about considering Smileie as they are a newer company, but I gained confidence in reading reviews, finding articles online, and asking questions through their chat portal. It gave me even more confidence to find that Smileie is a US company and their aligners are made in the United States. I also discovered they use industry leading retainer material, Raintree Essix plastic, which is currently the clearest plastic available on the market for clear aligners. This is a big plus since one of the main reasons for wearing clear aligners is so that it isn't easy for anyone to know you are wearing them. With cost being a major consideration, I was happy to find many companies were offering Early Black Friday promotions. Smileie by far had the best offering, which was the final incentive I needed to choose them. I don't know how often they offer promotions, but it is worth keeping an eye out. If you miss out on a promotion, Smileie offers a discount to veteran's and to students. Definitely something to consider when comparing clear aligner costs. I am very hopeful and excited about this system for my daughter. She has wanted straighter teeth for a couple years now and I am so happy I found Smileie. The system is not cheap, but is definitely more affordable than anyone else I could find. And they are a U.S. company and the aligners are made in the United States. I was very concerned about my daughter wearing an oral appliance for 20+ hours a day. For me, it was a requirement that the aligner materials were safe and made in the US. I do not anticipate any issues, but I commit to updating this review if any arise. I depend on reviews when deciding on which products and services to use and I understand how important honest and updated reviews can be to others as well. This is especially true when making large purchases that can affect your health or image. I will also update the review at the end of treatment to confirm satisfaction. To conclude, the Smileie clear aligner system ticks all the boxes I was concerned about: 1. Safe (Best materials and made in the US) 2. Effective (Based on positive reviews. I will confirm effectiveness after my daughter finishes her treatment.) 3. Affordable (One price for the complete system - no hidden costs. Includes impression kit, whitening kit, free refinements, 24/7 support, and a dentist directed treatment plan.) a.) Payment options available 4. Personalized treatment (You can choose to align both upper and lower arches, or just the upper or lower arch) 5. Convenient (No office visits) 6. Guaranteed 7. Available and responsive customer service - 24/7