SmileactivesReviews of smileactives.com

Response from SmileactivesAug 10, 2026

Kendall, we’re sorry to hear we didn’t meet your expectations. We’d be happy to review your details, walk you through everything, and assist with any concerns you may have. Please contact our Smileactives Customer Care team at 1‑800‑207‑8952, available daily from 7:00 AM–10:00 PM EST, so we can help you directly and ensure everything is properly addressed.

Response from SmileactivesAug 9, 2026

Thank you for sharing your feedback, Carole. We're sorry to hear that the commercial did not resonate with you and that you found the messaging offensive. We appreciate you taking the time to share your perspective, and we'll be sure to pass your comments along to the appropriate team for review. We appreciate your feedback and the opportunity to better understand our customers' viewpoints. Thank you for choosing Smileactives.

Response from SmileactivesAug 9, 2026

Thank you for sharing your concerns with us, S Wallace. We understand how frustrating it can be to feel that the auto‑shipment details weren’t clearly explained, and we’re truly sorry for the inconvenience you’ve experienced while trying to cancel your subscription. We’d appreciate the chance to look into your account and we can assist you directly. Our Customer Care Team is available daily from 7:00 AM to 10:00 PM. Please give us a call at 1‑800‑207‑8952 so we can review your account, address the concern you mentioned, and ensure everything is properly resolved.

Response from SmileactivesAug 5, 2026

We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Gary. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist you with available refund options. Kindly contact us at 1-800-207-8952, available 7:00 AM to 10:00 PM daily, so we can help you directly.

Response from SmileactivesAug 5, 2026

We're sorry to hear about your experience, Mandalynn. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If anything comes up, we're here.

Response from SmileactivesAug 4, 2026

We're sorry to hear about your experience, Gerrie. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist you with available return options. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.

Response from SmileactivesAug 3, 2026

We're sorry to hear you're not getting the results you were hoping for, Lisa. Results can vary based on individual smile conditions and consistency of use. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to assist you further. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.

Response from SmileactivesAug 2, 2026

We're sorry to hear Smileactives didn't meet your expectations, Puna. Whitening results can vary based on individual smile conditions and consistency of use. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to learn more about your experience and assist you. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.