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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Richard H.
I can definitely tell a difference. I continue to use it.
Response from SmileactivesOct 5, 2026
What a wonderful experience to hear about, Richard! We're thrilled to know you are noticing a real change and that you plan to stick with us as part of your regular smile care routine. We appreciate your support and thank you for being part of the Smileactives community!
Jason M.
Tried to cancel my subscription many times with zero luck. Kept getting charged every month and most times never even received the product. What a way to make money as a company charge people for the product and never actually send them the product.
Response from SmileactivesOct 1, 2026
Thank you for bringing this to our attention, Jason. We're sorry for the trouble you experienced regarding your account updates, recurring charges, and delivery timing. We want to address this for you right away. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Edward K.
All is good with this product
Response from SmileactivesOct 5, 2026
We love hearing this, Edward! It is great to know that your experience has been smooth and that our product is meeting your expectations. Thank you for choosing Smileactives!
Richard Schoonmaker S.
It is way to much money for it not to work. Said they would send something different and they never did. It really doesn't work.
Response from SmileactivesOct 1, 2026
We're sorry that the product did not meet your expectations and that a promised replacement was not received, Richard. Everyone's teeth are unique, so results can vary based on individual smile conditions and daily habits. To help you get the best outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team is always here to offer tips and assist you further. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Stephen D.
I signed up for a trial Smileactives. I have been being billed an enormous sum without my approval. Taking money from my checking account is theft and I want it to stop. How do you do that? I am sorry your product you promote so vigorously does not work. Maybe it works for some people but not me. I want my money back.
Response from SmileactivesOct 1, 2026
We're sorry to hear about your experience and concerns regarding the subscription details, shipments, and billing, Stephen. We can confirm that your account was successfully canceled as of September 30, 2026, and assure you that there will be no future shipments. Our Customer Care team would still be happy to review your account, explain billing details, and assist you with available refund options. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Amanda
I really thought this was going to work well. I was wrong. It’s just a waste of money. I was going to cancel, but reading the reviews, it’s going to be a difficult process. I’m hoping that because I had to get a new credit card they won’t be able to bill it. I went to the dentist for the first time in 6 years. The hygienist was amazed there was no tarter on my teeth. And hey no cavities. She told me that I really took good care of my teeth. What I use is baking soda with coconut oil and a squeeze of lemon. Just make a paste with those 3 ingredients. I noticed a difference right away.
Response from SmileactivesOct 1, 2026
Thank you for sharing your feedback with us, Amanda. We're sorry to hear that our product did not meet your expectations and that you feel managing your account might be difficult. Our Customer Care team would be happy to review your account and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
margie M.
I have used this product for a long time and my teeth and do not look white. I cannot tell any difference and do not plan to use it anymore. Margie Moore
Response from SmileactivesOct 1, 2026
We are so sorry that you haven't seen a noticeable improvement, Margie. Everyone's teeth are unique, so results can vary based on individual smile conditions and daily habits. To help you get the best outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team is always here to offer tips and personalized guidance. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Tresonica R.
The results of using the product! Only downside is managing the frequency of deliveries can be a bit cumbersome.
Response from SmileactivesOct 5, 2026
Thank you for your feedback, Tresonica! We're glad you are seeing such a great outcome from using our product. Please know that you have full control over your account, with complete flexibility to reschedule your next shipment or change delivery intervals whenever you wish. Our Customer Care team is ready to help guide you through these options or update your schedule directly. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you.
