Jay L.
Disappointing results
Smilesactive is no longer whitening my teeth and I’m have my difficulties canceling my subscription.
Response from SmileactivesOct 1, 2026
We're sorry to hear that you haven't been seeing continued improvements with your smile, and that you've had a hard time modifying your account, Jay. Whitening results can vary depending on individual smile conditions and consistency of use. To help keep your smile looking its best, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team would be happy to review your account and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.



