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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Donald B.
The product seems to work as advertised. That is rare these days.
Response from SmileactivesOct 20, 2026
This is wonderful to hear, Donald! We're glad that our gel does exactly what it is designed to do for your smile. Knowing that our whitening formula gives you a reliable and straightforward experience really makes us happy. We appreciate your support and are thrilled to have you in the Smileactives community!
Mary W.
No difference in the whiteness of my teeth yet after 3 weeks.
Response from SmileactivesOct 20, 2026
We're sorry to hear you're not getting the results you were hoping for, Mary. Everyone's smile is unique, and progress can naturally vary depending on individual starting conditions and daily habits. To help support the best possible outcome, please be sure to apply the suggested amount of gel twice a day and brush for a full 2 minutes during each session. Our Customer Care team is always here if you need tips. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Robert
works fast and does make your teeth brighter
Response from SmileactivesOct 20, 2026
We're overjoyed to hear this, Robert! We're thrilled that you noticed quick improvements and that our formula gives your teeth that extra boost. Knowing that our whitening gel delivers noticeable changes in no time makes us so happy. We appreciate your support and are thrilled to have you in the Smileactives community!
321
I drink a lot of tea and smileactives is very helpful
Response from SmileactivesOct 20, 2026
It's such a joy to hear this! We're delighted that our gel helps lift those warm drink stains so you can keep enjoying your favorite mug every day. Knowing our product makes such a useful addition to your routine makes us happy. We appreciate your support and love having you in the Smileactives community!
Josephine K.
I am trying to cancel my subscription and I owe a balance? I am telling you to stop sending me product but I owe you money?
Response from SmileactivesOct 20, 2026
We're sorry to hear about your experience and concerns regarding the Smileactives subscription details and billing, Josephine. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback to our attention. Our Customer Care team would be happy to help explain the billing details. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Scott
Toothbrush fell apart and would not hold a charge, very hard to contact customer service, especially to get a replacement. Teeth not whitened, I would definitely NOT recommend this product.
Response from SmileactivesOct 20, 2026
Thank you for sharing your feedback, Scott. We sincerely apologize that your product did not perform as expected, and we are so sorry for the difficulty you experienced when trying to reach our team. We would appreciate the opportunity to make this right. Our Customer Care team would be happy to help. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Fonda B.
Thought I was ordering a one month supply to try it out. Unbeknownst to me, I guess I signed up for a 3 month supply to be mailed to me in one month, and then I get charged $47 per month for 3 months. This must be in very fine print. After calling them, I can return it, but they will credit me for just one month of the 3 months. SCAM. And it doesn't seem to work that well anyway.
Response from SmileactivesOct 19, 2026
We're sorry to hear about your experience and concerns regarding the Smileactives subscription details, shipments, and billing, Fonda. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to help. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
JK
Only been using it a couple of weeks but don't see a huge importance
Response from SmileactivesOct 19, 2026
We're sorry to hear that you're not getting the results you were hoping for, JK. Every smile is unique, and progress can naturally vary based on individual conditions and daily habits. To help support the best possible outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full 2 minutes during each session. Our Customer Care team is always here if you need tips. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
