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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Deborah
I will never have chalk white teeth and have used other whitening methods. I have used Smile Actives for over a year and am pleased with the immediate results. Would highly recommend.
Response from SmileactivesJun 19, 2026
We're thrilled to hear that you're loving the benefits of Smileactives, Deborah! Taking the time to share your experience truly means the world to us. Thank you so much for your loyalty and support!
Arvin-Michael T.
It was easy to use and got almost instant results, 3-5 days. Thank you.
Response from SmileactivesJun 19, 2026
Thank you for your wonderful review, Arvin! We are thrilled to hear that you are loving the benefits Smileactives has to offer. Your support means the world to us, and we truly appreciate you choosing us for your smile journey!
Angela
Worst business model ever! Please take time to understand what you are getting into when ordering. They will send another order to you less than 30 days after your initial order and charge you $142.00. To make matters worse, I did not see any change in the color of my teeth and was told that it's because I drink coffee and tea.
Response from SmileactivesJun 19, 2026
We sincerely apologize for the frustration you've experienced, Angela. We understand your concerns regarding the membership enrollment, associated charges, and the results you achieved with our products, and we're sorry that your experience did not meet your expectations. We would appreciate the opportunity to provide further clarification regarding the membership program and charges, as well as assist with any remaining concerns you may have. We'd also be happy to share tips and guidance on how to get the maximum results from your Smileactives products. Please give our Customer Care team a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. We value your feedback and would welcome the opportunity to address your concerns directly.
KATHY S.
If I could give zero stars, I would. Shady business. Continues to bill after cancellation
Response from SmileactivesJun 19, 2026
We totally understand your concern and apologize for any confusion regarding the charges, Kathy. Upon reviewing your account the charges are for the last shipment. We would love the opportunity to review your account, provide further clarification with your concern. Kindly reach us at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM.
Debbie
The whitening toothpaste hurts my teeth so I discontinued using it.
Response from SmileactivesJun 19, 2026
Thank you for bringing this to our attention, Debbie. We understand your concern and appreciate you sharing your experience. Kindly contact us at 1‑800‑207‑8952, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
Brandon
I smoke and drink coffee. Your product gives grey and brown phlegm. White teeth after. Just as advertised.
Response from SmileactivesJun 19, 2026
Hi Brandon, thank you for sharing your experience! We appreciate your feedback. It’s great to hear that despite your coffee-drinking and smoking habits, you noticed whiter teeth and results that matched your expectations. We’re glad Smileactives is helping you achieve a brighter smile. Consistency is truly the key—over time, even stubborn stains can continue to fade with regular use. Thanks for giving us a try. We truly value your support!
Amanda
I have tried canceling this multiple times and it will not allow me and I keep getting charged. This stuff hurts my teeth so bad
Response from SmileactivesJun 19, 2026
We’re sorry to hear about your experience, Amanda. We completely understand your concerns and appreciate you letting us know. Please be advised that your account has now been canceled with a zero balance. Based on the feedback you provided, we suggest that you discontinue using our products moving forward. A cancellation confirmation email will be sent to you shortly containing all the necessary details for your records. Thank you for choosing Smileactives and for allowing us to be a part of your smile care journey.
Cara
Amazing product. After several months my teeth are much brighter and whiter!
Response from SmileactivesJun 18, 2026
Thank you for sharing your Smileactives experience, Cara. It means so much to know our products are becoming part of your routine and helping you feel more confident in your smile. Thank you so much for choosing Smileactives.
