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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Mary W.
Satisfied with whitening results
Response from SmileactivesJun 18, 2026
Thank you so much for sharing your experience, Cara! We are thrilled to hear that you are loving the benefits and that our products have become a trusted part of your daily routine. Knowing we can help you feel more confident in your smile means the world to us. Thank you for choosing Smileactives
customerpiano
Fast delivery and easy to work with and very well packed and good quality
Response from SmileactivesJun 18, 2026
Thank you so much for sharing your experience! We’re thrilled to hear you’re enjoying Smileactives and truly appreciate you taking the time to leave a review.
Travis
Service is great as is the product!
Response from SmileactivesJun 18, 2026
Thank you so much for sharing your experience, Travis! We are thrilled to hear that you are loving the benefits and that our products have become a trusted part of your daily routine. Knowing we can help you feel more confident in your smile means the world to us. Thank you for choosing Smileactives
Cira
The product not up to my expectations. I want the subscription discontinued.
Response from SmileactivesJun 19, 2026
We’re sorry to hear that the Pro Whitening Gel did not meet your expectations, Cira. We can confirm that your cancellation request has been completed, and a confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. We appreciate the opportunity to have been a part of your smile care journey, and we thank you for giving Smileactives a try.
Dolores
Using it twice a day for 11months and see almost no difference.
Response from SmileactivesJun 18, 2026
We appreciate you sharing your experience, Dolores. We’re sorry to hear Smileactives didn’t meet your expectations. Whitening results can vary depending on individual smile conditions and consistency of use. To keep your smile looking its best, continue using the product exactly as directed. Make sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. We also want to thank you for being a loyal Smileactives customer. We truly appreciate you choosing Smileactives.
Marlene Y.
Smile Active gives me confidence to be able to smile without concern for yellow teeth. They are not completely white, because I brushed to hard n removed some enamel. But they do look a lot better, Thank You!
Response from SmileactivesJun 18, 2026
Thank you so much for sharing your feedback, Marlene! It means the world to us to know our products have become a trusted part of your routine and are helping you feel more confident in your smile. As a reminder, whitening results can vary depending on individual smile conditions and consistency of use. To keep your teeth looking their absolute best, we recommend continuing to use the gel exactly as directed—applying the recommended amount, brushing for a full two minutes, and using it twice daily. We are incredibly grateful for your loyalty and truly appreciate you choosing Smileactives!
Mark R.
Deceptive subscription setup. I got the supposedly reduced price trial but it actually signed me up for subscription. I am very familiar with subscriptions so I look for those things but this was buried where I did not see it. Ultimately the sample cost me $90 or more to get out of the subscription. Thought I was getting sample for $30. Tried to get credit but they did not care. Stay AWAY from this business. Not reputable.
Response from SmileactivesJun 19, 2026
We sincerely apologize for the frustration you've experienced, Mark. We understand your concerns, and we're sorry that your experience did not meet your expectations. We would appreciate the opportunity to provide further clarification regarding the membership program and associated charges, as well as assist with any remaining concerns you may have. Please give our Customer Care team a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. We value your feedback and would welcome the chance to address your concerns directly.
Pam H.
I keep getting charged and not sure why. No one will get back to me. I am going to report your company. Stop. Charging me. I need someone to help me stop this.
Response from SmileactivesJun 19, 2026
We truly understand your concern and apologize for any confusion regarding the charges you are seeing, Pam. To help us clarify and explain these details for you, please contact us at 1-800-207-8952. We are available daily from 7:00 AM to 10:00 PM and are ready to assist.
