Gretchen
I have been able to reschedule my…
I have been able to reschedule my shipment in the past however I was unable to this time. I still have product and do not need more, but it will come anyway.
Response from SmileactivesJul 14, 2026
Thank you for sharing your feedback, Gretchen. We apologize for the inconvenience. As a member, you can normally adjust your shipment schedule at any time, and we'd like the opportunity to review what happened. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM, and we'll be happy to assist you.



