smartrikeReviews of smartrike.com

My niece had two smarTrikes for her twins. They were a gift so she didn't have the purchase info. Both bikes had a problem with the disc brakes. I contacted customer service on her behalf and they were very helpful. They ended up sending me free replacement parts which were easy to install. The bikes are back in action and everyone was happy. Great customer service, even without supporting documentation of the sale.

Talk about great customer service. I received my smarTike as a gift for my daughter. The front wheel wasnt working properly so i emailed customer service. I received a reply immediately, after providing some information they sent me a replacement wheel, no hassle! I love when a company takes pride in making sure the customer is happy.

I bought my son a smartrike a year ago. The parent handle broke and I contacted customer services for a replacement which was sent out within a week. A pleasure to deal with which is a rarity these days. Excellent service and keep up the good work!

I reciewed my trike as a gift and there was a part missing. I sent en email to customer service who quickly replied and said they would send the spare parts. 10 days later i got it. Great service.

My Grandaughter loves her SmarTrike. She gets so much attention when being pushed in it. Great alternative to a traditional stroller!!!!

Smartrike products and customer service are amazing, I was blown away by how helpful they were! Our smartrike had a squeaky wheel and they immediately sent me a replacement wheel. My son loves his trike, we take it everywhere! I have never worked with a customer service who was so quick to respond and helpful, I highly recommend this company!

Cannot thank customer service team enough, especially Mace. Really helpful and quick response to any email I sent. Would definitely recommend Smartrike. Once again a big Thank you to everyone at Smartrike Ann

I requested a brake part for a bicycle brake that had been lost and customer service was able to help me efficiently. There was an email communication and I received the part at my home free of charge. I want to reiterate the quality of your customer service and the professionals who work there. Thank you very much for your help. Yours sincerely, César.