Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

Write a review

Call Directions Website

Smart Retract

Write a review

About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Smart Retract reviews

554 approved reviews, newest moderated first

KENNETH
Jul 28, 2020
Easy to install works well and well…
Easy to install works well and well constructed
Response from Smart RetractAug 5, 2020
Hi Kenneth--thanks for your wonderful! Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
John
Jul 28, 2020
Retractable Mesh gate for deck/pool
I ordered a retractable mesh gate to cover the opening from my deck into my above ground pool in order to keep the dogs and my 3 yr old granddaughter from falling in when we are sitting on the deck. We don't rely on it to let dogs or g-daughter out there unsupervised but I think it might actually be safe enough for that. Online ordering was very easy and they shipped it to me within 1 day. Installation and operation are very simple and it is perfect for my needs. Price seems reasonable as well.
Response from Smart RetractAug 5, 2020
Hi John thank you for your 5-star review. We are happy to hear how please you are. Thanks, and let us know if you have any questions. Deanna at Smart Retract.
Carrie
Jul 28, 2020
We love our retract-a-gate
We love our retract-a-gate! We use it to keep our small dogs on the front porch (one is a runner). It was easy to install and its very easy to use!
Response from Smart RetractAug 5, 2020
Hi Carrie--we love having you as a customer too! If you ever have any questions, please contact our customer service at [email protected]. Thanks, Deanna at Smart Retract.
Janet
Jul 28, 2020
Great design and function for children…
Great design and function for children or pets!
Response from Smart RetractAug 5, 2020
Hi Janet--thanks for the great 5-star Retract-A-Gate review! Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
IR
Jul 28, 2020
Exactly what I needed
This just does exactly what it should. I needed to block a larger than standard gap to keep my toddlers and dogs out of the dinning room and away from the tables and chairs. Using 2 of these gates together with S clips completely solved the problem. This isn't the recommended usage for the gates and I was worried it wouldn't feel sturdy, or that one of the little ones would get under it, but it has so far worked 100%. It feels sturdy, and doesn't look half bad for a wall blocking half of my living room.
Response from Smart RetractAug 5, 2020
Hi and thank you for being a multi gate Retract-A-Gate user! We take pride in our customer service, so please let us know if you have any questions. Thanks, Deanna at Smart Retract.
Kim
Jul 28, 2020
I love our retract a gate
I love our retract a gate. It works great for keeping our dachshunds contained. The lock Feature is strong enough that they can’t get under the gate. The tension is such that it would even work for a larger dog.
Response from Smart RetractAug 5, 2020
Hi Kim, we love having you as a customer too! Thanks for being a wonderful pet owner and let us know if you have any questions. Thanks, Deanna at Smart Retract.
Amie
Jul 28, 2020
Fits our very wide space in our deck so…
Fits our very wide space in our deck so our dog stays safe.
Response from Smart RetractAug 5, 2020
Hi Amie--thanks for being a great pet and Retract-A-Gate owner. If you ever have any questions, please contact our customer service. Thanks, Deanna at Smart Retract.
Claude
Jul 28, 2020
You Get What You Pay For...
Don't get the cheap knock offs. These gates are perfect. Well made and attractive to use outside around a wrap around deck.
Response from Smart RetractAug 5, 2020
Hi Claude--thank you for being a wonderful customer and for your 5-star review! We agree, and we agree, it is tempting to buy something cheaper, but the old adage of “you get what you pay for” is very true here as well. Thanks again, and please let us know if you have any questions. Deanna at Smart Retract.

Smart RetractReviews of smartretract.com

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart RetractReviews of smartretract.com

Smart Retract reviews

Easy to install works well and well…

Retractable Mesh gate for deck/pool

We love our retract-a-gate

Great design and function for children…

Exactly what I needed

I love our retract a gate

Fits our very wide space in our deck so…

You Get What You Pay For...

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

Easy to install works well and well…

Retractable Mesh gate for deck/pool

We love our retract-a-gate

Great design and function for children…

Exactly what I needed

I love our retract a gate

Fits our very wide space in our deck so…

You Get What You Pay For...