SmartParkParkingReviews of smartparkparking.com

Absolutely disgraceful company - them and their rogues at Debt Recovery Plus! Issued parking fine for car park at B&M Morley, Leeds where I park and pay regularly. On the occasion in question, the meter machines had been vandalised and were out of order so I could not make payment which I did report to B&M staff to no avail. A few weeks later I received a demand to pay £30 fine which was disputed with photographic evidence that the Smart Parking machines were out of order. Next thing DRP, despicable company start sending demand letters with inflated fine to £170! Have made formal complaint to MLMS, Resolver, BPA and my local MP as this particular car park has many bad comments in the local area. B&M really should be ashamed of themselves being associated with such companies! I have not and will not park there again whilst Smart Parking services are at that car park! I am quite prepared to go to court to name and shame these companies for lies and bully boy tactics!

Thank you SmartParking for taking half of my son's monthly salary. He works in a retail park on a Saturday for 4 hours and his company had overlooked adding in his reg no to exempt him from parking. He subsequently received a ticket. He appealed the ticket explaining that he was an employee and his manager had forgotten to add him to the list and provided details proving he was an employee. His appeal was rejected and he was told if he appealed again and lost he would have to pay the non-discounted fine, which would amount to ALL of his monthly wage! He paid the fine because he was afraid they were going to just brush his appeal aside.This is a company without any integrity.

Bunch of cowboys. Robbing the poor to line there own pockets. Bought a ticket for 3 hours entered my reg but it only printed the 3 letters thought nothing of it. Then got a penalty charge for £100 along with pictures only stayed for 40 minutes They said I had entered my reg wrong. Appealed this got declined so appealed to Popla and appeal unsuccessful so will have to pay. DO NOT USE ANY OF THERE CARPARKS THEY ARE A BUMCH OF THIEFS.

Should be ZERO stars these shysters should be wearing a Mask nothing but a shower of robbers.Well seen they are an Australian company we know where we sent criminal in the past

Parked up to pay. Had to download app. Took a while due to signal in car park. App didn’t work - couldn’t find car park. Tried the phone number. Wouldn’t allow me to pay as my number was linked to another parking company account and payment details were out of date. Didn’t have coins to pay so left after 20 mins attempting to pay and found another car park. £60 fine.

Had two parking notices off them for Parking in Pub Car Park. No signs where visible from either side of the entrance. I appealed against then and had photos & a video of the signage. They said there was proper signage provided so fine stayed in place. Guess what new signage was erected two weeks later either side of the entrance. Smart parking are nothing more that unmasked robbers that threaten people they are only interested in taking money on not failure of any kind on their side. They should be investigated by authorities.

Private parking companies unfortunately get away with murder when it comes to issuing invalid notices and they get away because normal people won't know how to identify the errors. I appeal private parking tickets every day, and when people appeal and tell the parking company that they were driving, they put the case in the parking operators’ hands. One thing to remember is, every ticket that goes to court costs the parking company more than you and if you appeal at every stage, they will lose money. 4 Golden rules, 1. DO NOT say who was driver, simply say "the driver" in your appeal 2. Always appeal to the operator and independent service using a good template 3. Never pay debt collectors, let the case go to court if needed, you will get free support from forums like MSE to write a defence 4. You can send your ticket to Parkingmateuk.com who will appeal for you or use the service to get appeal letters and templates. The Protection of Freedoms Act 2012 was introduced to protect drivers and it has strict requirements parking companies must follow before they can claim money from the vehicle keeper. These requirements are at the heart of how Parkingmateuk.com win appeals. Poorly written appeals are the reason why most appeals fail, parking companies make ALOT of mistakes when issuing tickets. If you write an appeal letter using parkingmateuk.com, you will go through a list of things from POFA 2012 that the operator needs to do for a ticket to be valid. If the operator doesn't do them, they can't claim the money from the keeper and they can huff and puff all they like! Share, Share, Share!! Review written by Leo - Parkingmateuk.com

Absolutely Diabolical Customer Service. Received a parking ticket from the company after having actually purchased a ticket. Completely ignored my appeal, having sent them proof of my ticket, they then decided to change their story of reasoning, informing me i had been in the car park too long. Obviously employees need to be able to read the time as their pictures clearly show i was well within my time limit. They are only interested in obtaining money but not by ethical means. Having a ticket i have been passed to a debt recovery company,all very well if I didnt have a ticket, but i DID!!! I can't believe to how low some companies will stoop to take hard earned money away from people. I will definately not be shopping in that area again, neither will any of my friends or relatives. It's a shame when well established companies use such cowboys. Unofrtunately i am unable to put a minus five star for service because that is all they deserve