SmartParkParkingReviews of smartparkparking.com

Beware of the sharks Didn`t realise you had to pay to park for McDonalds, Stayed 25 mins sun tea time,the whole place was empty but it cost us £60 what a rip off :-(

I got a parking ticket as they said I had not paid the correct parking fee I told them it was a private site I had spoken to the restaurant who took my details and placed my registration in to their parking tablet out of sight. I appealed the ticket gave them the times they came back saying my complaint wasn’t valid as I’d inputted the wrong reg no. In the letter they posted on the 16th of June it arrived with me on the second of July giving me 2 days to appeal naively I paid the reduced ticket under duress so that I had time to raise an appeal to the review panel governing Smart Parking to be told sorry you have paid no redress as the case was closed absolute rip off company in addition to this when I went to pay the fine the reason the fine was to be paid was insufficient parking fee it can’t be both I have asked for evidence of the incorrect fee being inputted they came back case closed absolute robbers I have escalated again for a response still waiting for the evidence it’s really interesting that they say that all signage is compliant with BPA regulations yet they left BPA membership in May 2025 so they are governed by the other membership association IAS

Another parasitic parking operator making a fortune from public land. Network Rail should be ashamed of themselves for partnering with this organisation

Visted the wallasey car park on 17th may. No problem with time spent although I cleaned the car shortly afterwards and threw away the payment ticket but was issued a penalty charge. I appealed to their internal system showing I made payment with a copy from my bank showing the time which tallied with the information sent to me but my Appeal was unsuccessful. I was very annoyed as the only issue was whether payment was made . I have a feeling they send out standard responses such as this purposely as the independent Appeal process is complicated and time consuming so i decided to pay the charge ! Won't be parking there again but I suppose smart parking couldn't care less . Moral of the story is keep payment tickets for a month before disposing of it .

Parked my car in McDonald's road car park, Leicester. Checked the charges for 1 hour. Charges came to £1.50. Paid £2, thieves did not refund 50p. Returned after 23 minutes, and left. A week later I get a penalty notice saying I underpaid for the time I used the parking. Really? These guts are scammers. Have appealed, got photo if payment saying 1 hour charges are £1.50, got my reciept showing £2 paid for parking. No better than common thieves

I'm the latest victim of the many thousands of people who have debt collectors chasing them, where a prior PCN has not been received from Smart Parking. The first I knew about the PCN, was from the debt collection company. Apparently it is up to me to prove that I didn't receive the PCN from Smart Parking! A complete sham which I believe is abuse of my personal data and have raised with Smart Parking's data protection officer. I also intend writing to my local MP, and the landowner of the Car Park concerned. How this company is allowed to get away with this repeated fraudulent behaviour is staggering.

These people are obnoxious parasites. Check their accounts, they are making £millions. My car wouldn't start causing me to overrun the 2 hours free parking (no other options available). After a battle I got the charge reduced to £20 and paid it just to close down this issue. My tips to anyone who breaks down are Show Smart Parking that you mean business by quoting the BPA Code of Conduct exact section and wording which says they "should" reduce the charge to £20. Supply supporting evidence from your breakdown service/garage/insurance company/anyone who can provide it.

Absolute rip-off merchants. £60 fine for parking for 10 minutes to drop off my blue badge invalid husband in a £1.20 for all day parking area. Totally uncaring, insensitive, greedy company. Avoid their car parks and see how long they last with no income.