Smart Kids Planet - STEM and Educational Toys Help In Designing Our Budding Scientist and Engineer Kids. Our Learning Games Develop the Creative Minds Of Your Children. www.smartkidsplanet.com
Smart Kids Planet (smartkidsplanet.com) has 177 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Dave
Trying to return a product Emailed them 10 plus times Called multiple times. No answer Finally reply after 2 weeks promising to send a return label but never got it Donna promises but doesn’t perform Worst experience in a long time Stay clear of this company
Denise H.
I ordered a gift for Christmas on Dec 10 expecting it to be delivered before Christmas. I haven't received it yet and have emailed 4 times trying to find out when it will be shipped with no response. I'm in the process of cancelling my order and have contacted my credit card company. Others have mentioned this could be a scam and I'm wondering the same.
Carl G.
Product I ordered was cheaply made and, as others have said in reviews, highly over priced. Company refund process is a scam as all you get is automated responses about wait 24 hours. The "Donna" character doesn't exist. I should have done more research. Don't buy from this site!!!
Bob C.
I placed an order that should have arrived a week ago. I called and left messages 3 times, and emailed 3 different times ... NO RESPONSE AT ALL! I believe this is a scam website!
Greg
Cannot get a hold of anyone from Company. I received a notice that delivery had been made to a relative yet it was not. They have cameras to prove no delivery was made. I have called multiple times and left messages and also emailed with no response. Smart Kids Planet appears to be a scam company.
Michael J.
Have not received product. Unable to reach a live customer service rep. While reseaching Smart Kids Planet, I found that they are selling marked up products. I was charged $154 for a product that sells for $60 on Amazon Prime in addition to NOT receiving the product I OVER PAID for! DO NOT BUY FROM THIS COMPANY!!!
Jeri M.
I can't seem to get any information as to when an order will ship. The tracking number does not exist in the system. A system generated email said they respond in 2 days, never heard from them. I called today 12/14/24. We'll see if I get a response before I contact the credit card company to dispute the transaction. That did the trick they provided proof of delivery and I was able to confirm it was received. Since it came in an Amazon box they should use Amazon’s system with email and photo proof of delivery or at least respond to email and phone calls. Will stick to Amazon orders , none from direct website.
Kelly
SCAM! I ordered toys for grandson using this website. It's BOGUS! They use Amazon at about a 300% markup. My daughter called me today and asked why i sent a gift from Amazon. It turns out, they simply order items directly from Amazon and bill at a 300% markup! BOGUS SCAM.
