SmarterTravelReviews of smartertravel.com

Great deal best price I could find

I was overcharged for my room. The hotel wasn’t paid their full amount. I had to pay more money once I arrived at the hotel. There is no ability to communicate with this company.

Love this place. Great price

What a great experience! Easy to book and great deal on my hotel. I made a call to customer service to ask a few questions as my daughter has food allergies and a customer service rep answered my call right away. All in all it was a 5 minute book and done!!! SmarterTravel will be my go to now!!!

Very swift service and customer service

You all cancelled my reservation for a weird ass reason.

SmarterTravel help me to get a 4 star hotel at 2 star price for my NYC trip. I traveled with my family including my 2 year old. I had a few questions on the hotel. SmarterTravel customer success agents answered all my questions. Thank you SmarterTravel! I will book my next trip with you as well

Honestly, I'd never heard of SmarterTravel until looking at a hotel that was physically in my sight from the airport after my flight was cancelled, and y'all popped up on Google Maps as the least expensive option (every other option was the same rate as the hotel's own website). I booked, and walked to the hotel, and was pleased that it all worked out! I would give a five star except that the hotel had also not heard of SmarterTravel. I arrived at the hotel 30 minutes after booking it, and had to wait fifteen minutes for the concierge to get confirmation of my reservation. If it had been a planned booking, I don't imagine this would have been an issue at all.