Drew P.
Simply one of the best in Reviews
Simply one of the best in Reviews
Response from SmartCustomerFeb 9, 2023
*Does the happy dance* Thanks, Drew.

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 27 reviews with 4 stars · Clear filters
Drew P.
Simply one of the best in Reviews
Response from SmartCustomerFeb 9, 2023
*Does the happy dance* Thanks, Drew.
Smith T.
I've been using sitejabber for a while now. Is one of the best after trustpilot.
Response from SmartCustomerFeb 9, 2023
Thank you. We value your feedback.
Sean H.
I don't believe the guys who posted most the bad reviews about siteabber! I signed up with them many years ago back around 2005 roughly. Jeremy I think, was the main administrator and CEO back then I believe and if possible would always personally deal with any issues. If I were you I would read the reviews very carefully and judge for yourself because I think there may be some sabotage from other companies. I used the Monica 'Richard Hannah' back then & probably 2009 was my last edit. I was very much involved at the beginning of siteJabber when there were very few registered user. My review(as I recall), was very honest and open and positive. I don't believe siteJabber has gone downhill as badly as some people would like it to have I suggest!
Response from SmartCustomerFeb 9, 2023
Hey Sean, thank you for your honest review. We’re thrilled you’ve been using Sitejabber for so long and that you continue to use it today. We appreciate you!
Raul L.
Good resource to check reviews. I used this site together with trustpilot.com to cross check reviews and am happy with both sites
Response from SmartCustomerFeb 9, 2023
Hey Raul, thanks for taking the time to leave us a review. 🙂
amgad J.
A great site and a community for many people who make comments and reviews about any site and the way to work with it is easy
Response from SmartCustomerFeb 16, 2023
Hey! Thanks for taking the time to leave us feedback. We appreciate it, thank you.
Roberto
Many thanks for the such a wonderful quality service! The experts are fast with the responses and are very knowledgeable.
Response from SmartCustomerFeb 16, 2023
WOO HOO! Thank you, Roberto. Your review made our day.
Evangeline D.
Good platform to make reviews, trustpilot seems more advanced.
Response from SmartCustomerFeb 16, 2023
Thank you, Evangeline. Feel free to check out this article to compare our advantages 🙂 https://www.sitejabber.com/business-solutions/sitejabber-vs-trustpilot
Danielle
Way better than Trustpilot so far. Not deleting reviews just because they are unflattering for the company. Sadly also lack of control over some seemingly fake reviews. But definitely more reliable than Trustpilot
Response from SmartCustomerFeb 16, 2023
Hey Danielle, thanks for the feedback. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. We’re not perfect but always try our best.