SmartCustomer Reviews | Read Customer Reviews of smartcustomer.com

SmartCustomer Reviews | Read Customer Reviews of smartcustomer.com

SmartCustomer reviews

Showing 169 reviews with 1 star · Clear filters

Federico
Nov 26, 2018
Implemented by who?
This is really a joke website..full of bugs, fake reviews, trolls...not sure how they can stay in business
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Ibwitch
Nov 8, 2018
Took my unfavorable review off…
Took my unfavorable review off apparently because site being reviewed didn't like it.
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Dog L.
Oct 25, 2018
Allows Death Threats Fake reviews and…
Allows Death Threats Fake Reviews, Hate Speech and Trolls on this site. You can literally make anything up and put it as credible with no evidence. to back up slander and threats.
Response from SmartCustomerMar 3, 2023
Hey, thanks for the opportunity to address this. We do not allow any sorts of hate speech, death threats, or fake reviews. Please see https://www.sitejabber.com/faq#remove for more info.
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Shay G.
Sep 22, 2018
Literally can't even post a review due to poor website implementation
Literally won't even let one post a review. Keeps saying I need to give the site a star rating. I've tried on multiple browsers. Contacting support I gave detailed browser info and never got any response. What a joke.
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Hashim U.
Aug 24, 2018
very worst web site
very worst web site
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David B.
Jul 5, 2018
Only bad reviews are allowed
Only bad reviews are allowed. Good reviews are not "passing" moderation.
Response from SmartCustomerMar 3, 2023
Hey David. We value all honest reviews here at Sitejabber, both positive and negative. We’ve shared our review guidelines at https://www.sitejabber.com/faq#review. Hope this helps!
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Tim D.
Jun 26, 2018
They collect the worst reviews just to…
They collect the worst reviews just to try and make money from the poor sellers. It's not a fair representation at all of what people think, they are creating MORE avenues for the small amount of angry people to vent their frustration. Sites like this make me really angry.
Response from SmartCustomerMar 3, 2023
Hi Tim. To allow for full transparency, we don't prevent reviewers from leaving negative feedback. That said, Sitejabber doesn’t spotlight negative reviews over positive ones either. Please see our review guidelines at https://www.sitejabber.com/faq#review.
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Hayley
May 31, 2018
Untrustworthy and unreliable
Take advantage of ratings systems to exploit businesses who struggle due to unfair reviews. Unlike other ratings website they don't monitor or filter fake reviews, they let multiple bad reviews be posted unlike other more trustworthy sites like Product Review. Consumers - I'd stay away from this site if you want your opinion to be taken seriously. Businesses - I would focus more on Google Reviews or Product Review to protect your brand.
Response from SmartCustomerMar 3, 2023
Hi Hayley, we do monitor and filter reviews, you can learn more about our process here: https://www.sitejabber.com/faq#fake. We take review authenticity and transparency very seriously, are FTC compliant, and strictly adhere to Google Reviews policies. We hope this helps.
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