Bo L.
SPAM gathering data
I never signed up for them - nor was informed my information would be given to a third-party business.

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMalls & Marketplaces · Goleta, California
Excellent

Malls & Marketplaces · San Jose, California
Excellent

Malls & Marketplaces · Santa Monica, California
Excellent

Malls & Marketplaces · irvine, California
Excellent
Showing 169 reviews with 1 star · Clear filters
Bo L.
I never signed up for them - nor was informed my information would be given to a third-party business.
TheColorRed
I was trying to tell people that mediafire actually works well and to just not buy pro, and then I got banned! I cannot get onto the site. I can't even read the terms of service! This site has no ethics, they ban for nothing! I think they just try and get people to boycott certain sites, and if someone argues they just ban them. I have read another review of this site with the same experience, and so I am forced to conclude that you should not use this site unless you have 5 alt accounts with different emails. Sitejabber, you can't ban me from TrustPilot, so hear your pitiful practices be released to the world!
Response from SmartCustomerFeb 16, 2023
Hey, thanks for sharing your experience. We can’t imagine the frustration this must’ve caused. We don’t ban people from our site, so we’re happy to look into your account to investigate what went wrong here. Can you share the email associated with your account at [email protected]? We look forward to making things right.
F.H
Fake company. Stay Away. These monsters are popping every where to show they are real but they are not. Fake company, bad tactics to run business. Go for bizrate or google reviews authentic services and reviews by authentic customers. No business ethics. Unprofessional.
Response from SmartCustomerFeb 16, 2023
Hi there. At Sitejabber, we’re firmly opposed to any sort of purchased or otherwise fraudulent reviews. We take review authenticity and transparency very seriously, are FTC compliant, and strictly adhere to Google Reviews policies. Please reach out to us at [email protected] – we’d like to learn more about your experience, thanks.
Michele P.
It is with great disappointment that I am choosing to write this review of a site that I honestly LIKE & have used often. The site is EBAY. In late April, 2020, I purchased a 5mm David Yurman Blue Topaz Cuff Bracelet for my sister's birthday in early October. I have purchased other DY bracelets, as well as other items from the site. Never any issues. Regrettably, not this go round. My sister called me several days ago, showing me the pictures of her entirely rusted bracelet. David Yurman jewelry is finely made and never, never oxidizes! Imagine my shock and disappointment! I immediately began calling this site's Customer Service number. Another wildly disappointing effort. An automated voice redirected me to go online and lodge my concerns. I attempted to complete everything that I was told, however, nothing worked! I located my recent purchases and found the bracelet that I had bought for my sister - while all my other purchases had order number's, the David Yurman bracelet did not. I realized at this time that I had no options. It was far too late to ask for a refund, and it was a " NO WIN" situation in holding this seller accountable for scamming me the buyer! Buyers BEWARE : Keep your order #'s of items purchased from Ebay for at least a year. Should the item be defective, you'll want to contact Ebay and the seller to ask for a refund and to return the item. I will think twice about buying from this site in the future.
Response from SmartCustomerFeb 16, 2023
Hi Michele, you have submitted a review here of a different company, as we’re not Ebay. :) Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses (like Ebay) and their products. We kindly ask that you move your review to the correct domain. Thank you.
RAE
I was banned from this site for commenting on people’s reviews about a particular company...when someone’s facts were incorrect...because the polices they were stating (about this particular company) were actually false...this company that was being reviewed were being blamed for many things that anyone with half a brain could see wasn’t the company’s fault. I don’t know why SiteJabber would do this, (ban me) other than if they are wanting incorrect information / reviews on their page to purposely keep a company down for some reason. I emailed their support team to ask them questions about as to why I’d be banned from their site. I did not comment explicitly, nor was I rude to anyone in particular. My opinion is just as important as the next persons, and if I’m purely correcting someone with the CORRECT company policy, when did that become a crime. People need to read the fine print or have their facts straight before reviewing a company in the first place. There are so many people that want to blame a company for their own wrongdoing.. and that’s what I was seeing. Therefore people who decide to troll a company because they don’t have common sense....should probably be corrected for the sake of the company?
Response from SmartCustomerFeb 16, 2023
Hi Rae, we understand that this review was left a while ago. We’re not sure if this issue has been resolved for you. If it hasn’t, please reach out to us at [email protected]. We’re happy to look into this further and make things right. Thank you.
Daniel R.
Allows others to post fake reviews. You cannot contact them to appeal this. They let someone leave a fake review who actually admit in their review they are not even a customer. Yet they let them post. They do t check. Infact they don’t even check their own reviews They just copy reviews from other sites with no varifacation. You cannot reply on this site for actual reviews. Shame they act this way.
Response from SmartCustomerFeb 16, 2023
Hi Daniel. At Sitejabber, we’re firmly opposed to any sort of purchased or otherwise fraudulent reviews. We take review authenticity and transparency very seriously, are FTC compliant, and strictly adhere to Google Reviews policies. We have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through (we’re not perfect) but they are thoroughly investigated and resolved. If you have any further questions or concerns, please feel free to contact us at [email protected].
Tiby H.
Trying to leave a review of imeidoctor.com and cannot do it. Tried multiple times with no luck. That's a very big scamming site and though they have a good rating on their site. How can that be, here on trustpilot they do a lot worse.
Response from SmartCustomerFeb 16, 2023
Hey Tiby, we’d like to learn more about your experience. Can you please reach out to us at [email protected]? Thanks.
Eugene P.
Hanno cancellato la mia recensione con una stella su stylewe