Tiffany F.
Don't Trust Them
Don't Trust Them. Scam Review for Scam Website.
Response from SmartCustomerFeb 16, 2023
Hey Tiffany, we’d like to learn more about your experience. Can you please reach out to us at [email protected]? Thank you.

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Claim this listingMalls & Marketplaces · Goleta, California
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Showing 169 reviews with 1 star · Clear filters
Tiffany F.
Don't Trust Them. Scam Review for Scam Website.
Response from SmartCustomerFeb 16, 2023
Hey Tiffany, we’d like to learn more about your experience. Can you please reach out to us at [email protected]? Thank you.
RCC
Never work for these guys in Australia. Total scams. American woman by the name of Cresta Pillsbury also goes by the name of Colleen Stevens and her partner JP Diaz. I should have trusted the other guys when they showed me an article on these two 8 years ago scamming the consumer public and sued for 300K+ USD. It's not the Sitejabber platform they are great but these guys say they are from Electric Ecommerce Inc but there is no website, they are NOT registered in ASIC, have no right doing business in AUS. They fired me for standing up for my right. No pay and a single mum of two teenage boys. Covid - yes. We are all doing what we can. I worked for this company for over 15 months and for 8 months of 2020 I was the sole sales rep for them working round the clock with all sorts of hours. At the end of the day. I must say keep your walls up, don't let people in and that way they cannot damage you and take advantage of your frailties. I am still after almost 4 months trying to get them to pay what they owe me. I have never heard someone stand behind their lies soo tightly. It makes me sad. I have a recording of the exit interview where JP Diaz confirms the reason why I was fired and is still gutless to say that they are in the wrong. I have been walked on before and now it is time to stop. The truth will set you free.
Response from SmartCustomerFeb 16, 2023
Hey there. It looks like you submitted this review for the wrong domain. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We kindly ask that you move this review to the correct domain (Trustpilot should be able to assist with this). If you’d like to warn others about Electric Ecommerce Inc. you can also do so at sitejabber.com and glassdoor.com. Thank you.
LillianR
I was trying to post a review on Sitejabber but for got my login password. I chose the “forgot password” feature, but was never emailed a link for a password reset. What’s up with that Sitejabber? Update…and it only took 10 months for Sitejabber to reply to this post…unbelievable!
Response from SmartCustomerFeb 16, 2023
Hey Lillian, we were experiencing some login issues with our app – this issue has been passed to our developers and will be fixed soon (if it hasn’t already). If you’re still experiencing issues please reach out to us at [email protected]. We’re happy to help.
Kay
I left a review for a company that scams so many people out of their hard earned money. Was shocked to see so many positive reviews for the company, as they are known to be fake. Why would SiteJabber allow all of those fake reviews???
Response from SmartCustomerFeb 16, 2023
Hey! Thanks for bringing this to our attention. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through, but they are thoroughly investigated and resolved. We combat fake reviews in a multitude of ways, including using complex algorithms to track the ever-evolving patterns of fake reviews, and deploying a moderation team that spot-checks reviews. We flag for such things as inappropriate language, irrelevant content, solicited reviews, site-promotion spam, competitor spam, or other Terms of Service violations. You can learn more about the process at https://www.sitejabber.com/faq#fake. If you have additional concerns, please reach out to [email protected]. We’re happy to help.
Maria Not C.
Sitejabber supports fake reviews of websites that are a scam. This website deserves NO stars at all. (Not possible to do on here)
Response from SmartCustomerFeb 16, 2023
Hey Maria, thanks for the feedback. Can you reach out to us at [email protected]? We’d like to learn more about your experience and look into your concerns. Thanks.
Jake M.
They accepted 3 reviews of mine- testing their honesty- and they did post them without any kind of verification- Then i deleted the posts and said good bye to this fiasko reviews Sitejabber - The worst ever They use their site to blackmail websites to subscribe to comment
Response from SmartCustomerFeb 16, 2023
Hi Jake, we’re disappointed to hear this has been your experience. Can you please reach out to us at [email protected]? We’d like to further discuss your concerns. Thank you.
Rik R.
Ik schrijf een review en krijg gelijk twee mails. Heb hier geen toestemming voor gegeven en hier niet om gevraagd (en ben er dus niet blij mee)
Sasha
Worst site ever. They say they are about transparency, but they don't verify the info that they post. So competitors or unreasonable people can post anything they like with no checking or recourse. This should be taken down.
Response from SmartCustomerFeb 16, 2023
Hey Sasha, thanks for leaving us feedback. We’d like to learn more about your experience. Can you please reach out to us at [email protected]? We look forward to hearing from you.