SmartCustomer Reviews | Read Customer Reviews of smartcustomer.com

SmartCustomer Reviews | Read Customer Reviews of smartcustomer.com

SmartCustomer reviews

Showing 169 reviews with 1 star · Clear filters

Jane Makkink B.
Sep 16, 2021
Don’t trust sitejabber
I’ve just found a review supposedly made by me on sitejabber of a really bad online clothing. The review praises the company. I didn’t write the review but it comes from my profile!!! I also sent a review about 3 weeks ago to sitejabber on a fragrance company (fragrance direct). I wrote a very good review, but sitejabber hasn’t published it. The other reviews on sitejabber are mostly bad for fragrance direct.
Response from SmartCustomerFeb 16, 2023
Hey Jane, we’re sorry for the frustration this must’ve caused. Can you send us an email at [email protected] so we can look into your profile? Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. Sitejabber also uses a Review Filter and algorithm that attempts to display only the most relevant content by screening certain reviews. You can learn more athttps://www.sitejabber.com/faq#fake
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Tony E.
Sep 6, 2021
I recieved an email advising the huge…
I recieved an email advising the huge number of those seeing my review. I have never reviewed on sitejabber and trying to log in through facebook of course failed.
Response from SmartCustomerFeb 16, 2023
Hey Tony, we’re sorry you're experiencing difficulties logging in. Can you please reach out to us at [email protected]? We’re happy to help.
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MT B.
Aug 12, 2021
Very bad website
Very bad website. when I log out from Sitejabber my review will not show. disappointing
Response from SmartCustomerFeb 16, 2023
Hey there. In an effort to show only the most relevant reviews, Sitejabber uses a Review Filter and algorithm that screens certain reviews. The filter isn’t perfect, but it is dynamic and always learning. You can learn more at https://www.sitejabber.com/faq#filter
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LIUBOMIR K.
Aug 11, 2021
sending in the end to sigh in...
sending in the end to sigh in... FFFF
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Eva S.
Jul 19, 2021
These guys are blackmailers
I wish I could give -5 starts or 0 stars. These guys are blackmailers. There is no way of handling fake bad reviews on SiteJabber. They will force and blackmail you to buy their premium plans to cope with bad reviews. Even they won't let you take your business listing of the SiteJabber instead they will blackmail you to buy their paid plans.
Response from SmartCustomerFeb 16, 2023
Hi Eva, review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. Sitejabber combats fake reviews in a multitude of ways, including using complex algorithms to track the ever-evolving patterns of fake reviews, and deploying a moderation team that spot-checks reviews. While we highlight some awesome features on our paid plans, we do not blackmail anyone to do anything. You can always use Sitejabber at no cost. In the spirit of full transparency, business listings are made available so anyone can research any business.
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g.bain
Jun 29, 2021
NO FACEBOOK = NO REVIEW
find out at the END of your review - NO FACEBOOK = NO REVIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from SmartCustomerFeb 16, 2023
Hey there, sorry for the frustration this may have caused. All users can now sign up and log in with either Facebook, Google, or email to leave reviews.
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Colleen M.
Jun 22, 2021
Clothes are nothing like in the ad
Clothes are nothing like in the ad. Totally unwearable
Response from SmartCustomerFeb 16, 2023
Hey Colleen, looks like this review was submitted for the wrong domain. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We don’t sell clothing of any sort. We kindly ask that you move this review to the correct domain. Thank you.
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Fiikar M.
Jun 14, 2021
SCAM
SCAM: first I top up 10 rubles, 7 days later asked for 25 rubles for withdrawal. and now can not withdrawal.
Response from SmartCustomerFeb 16, 2023
Hi, looks like you submitted this review for the wrong domain. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We are not involved in finance or currency in any way, so we kindly ask that you move this review to the correct domain. Thank you.
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