Carl W.
Smalls actually does what it says it will do.
Mandy loves her bird and other bird (ground and smooth). Smalls has delivered the food still frozen every time and I like the way they deliver just in time.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Carl W.
Mandy loves her bird and other bird (ground and smooth). Smalls has delivered the food still frozen every time and I like the way they deliver just in time.
Tiffany T.
My cats won’t eat it despite our trying to mix it into their regular food in increments as recommended. To my regret, I wasn’t aware that a shipment was processing. Now we’ve got $168 worth of food that my cats can’t use. The representative refused a refund or return.
Response from SmallsApr 18, 2023
Hi Tiffany! We apologize for any confusion or stress here! Smalls is a subscription-based service that begins 2 weeks after your sampler purchase. We try to communicate this on our website and email communications—I'm sorry this was not more clear. It doesn't look like you've been in touch with a Cat Concierge, and we want to make this right, so we'll be following up with you shortly! Chat soon 😽
Steve M.
Great product, helpful staff and my cats love it.
Elizabeth C.
They don’t like the food at all.
Kara H.
The delivery service said they delivered my package twice but did not. Smalls sent replacement packages as soon as they were able. I appreciate the dedication to good service. And my cat Tommy loves it and his chronic skin issue has cleared up. Thank you
Ryan
My cat gives smalls 5 stars
Jen B.
Our cat has never been this healthy! Thank youuuu!
baily D.
my cat and i love smalls